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our vision is to transform how the world uses information to enrich life for all.
micron technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.
responsibilities and tasks
* adhere to the change management process for any planned maintenance, or when potential issues are identified.
* coordinate vendor-specific support and problem resolution.
* adhere to micron’s established processes and policies.
* provide 24x7 rotational shift and on-call technical support and expertise for customer issues and service provider escalation.
* willing to work in shifts based on business requirements.
* establish and implement policies, procedures, and standards, and ensure conformance.
* define and adhere to established service and operational level agreements.
* adhere to organization security policies for all managed services.
* providing level 1 storage and data backup support and work under the guidance of l2 and l3 team.
qualifications and experience
2 years of experience in managing storage & backup solutions, preferably.
* hands-on experience in netapp cluster mode and in both nas and san configurations. Additional netapp technologies such as snapshots, snapmirror, snapvault, are desired.
* troubleshoot and resolve storage-related issues, such as netapp nfs and smb permission issues, volume and inode full alerts, basic troubleshooting steps using tools like grafana for any performance related issues.
* managing fiber channel cisco san switches, creating zones and mapping of hosts.
* storage lun allocation and deallocation of luns, masking of luns on vmax and pure storage.
* managing data backup and recovery through tsm (spectrum protect) application suite which includes new backup commission, decommission & backup failure troubleshooting.
* conduct periodical restoration of backup data.
* having any cloud foundation certification is preferrable.
* collaborating with other it staff, such as system administrators, to ensure overall it storage and backup infrastructure is running smoothly.
education: any graduate
experience: 0- 2 yrs.
* please note: immediate joiners are highly preferred.
"the specified role does not encompass the following responsibilities: finalization of sales agreements or the execution of sales contracts is prohibited. The role also does not carry the authority to make definitive decisions regarding contracts, be it their conclusion or termination. Furthermore, the role is not designed to involve participation in pricing negotiations or the authorization of contracts. These activities fall beyond the permissible duties of the position."
we are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all. With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, micron delivers a rich portfolio of high-performance dram, nand, and nor memory and storage products through our micron and crucial brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5g applications that unleash opportunities — from the data center to the intelligent edge and across the client and mobile user experience.
to learn more, please visit micron.com/careers all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. To request assistance with the application process and/or for reasonable accommodations, please contact hrsupport_na@micron.com
micron prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.
micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with micron.
seniority level
* seniority level
entry level
employment type
* employment type
full-time
job function
* job function
other
* industries
computer hardware manufacturing, appliances, electrical, and electronics manufacturing, and semiconductor manufacturing
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