Overview
as a project manager in the ww mpc business support team, you will lead strategic, business‑critical initiatives that align with organizational and departmental objectives. Acting as a central liaison for global business units, is teams, and end users, you will oversee complex, cross‑functional projects with regional and global impact. This role requires strong project management expertise, a collaborative mindset, and a proven ability to deliver measurable results.
* lead and oversee the complete project lifecycle—from initiation through delivery—ensuring strategic alignment with organizational and departmental objectives, while maintaining compliance with timelines, budgets, and quality standards.
* develop and maintain comprehensive project plans, define scope and deliverables, establish success metrics, and implement governance frameworks to drive measurable business outcomes.
* facilitate clear, consistent, and proactive communication across all stakeholder groups, ensuring transparency, alignment, and timely escalation of critical issues throughout the project lifecycle.
* direct and empower cross‑functional teams, fostering collaboration among global business units, is partners, and end users to achieve seamless execution and stakeholder engagement.
* identify, assess, and mitigate project risks through robust contingency planning and adaptive strategies, ensuring resilience and successful delivery under changing conditions.
* monitor and report on project performance using microsoft 365 and other enterprise tools, providing actionable insights on milestones, kpis, and compliance with quality standards.
* collaborate with mpc regional teams and the worldwide mpc training & analytics team to enhance communication, deliver training, and ensure accurate documentation and reporting of system and process changes.
* champion business transformation and continuous improvement by promoting process optimization, embedding best practices, and leveraging feedback and data‑driven insights to deliver sustained value.
job qualifications
qualifications for success:
education
* bachelor’s degree in business, project management or related field.
experience
* 5+ years of experience in project management, preferably in a global or matrixed environment.
skills / certifications
* pmp certification required.
* fluency in both written and spoken english, as well as regional languages, to effectively communicate with diverse stakeholders inside and outside the company.
* exceptional organizational and multitasking capabilities, with a proven track record of managing multiple, concurrent projects while maintaining strategic alignment and meeting deadlines.
* advanced communication and interpersonal skills, adept at building strong relationships and effectively engaging diverse stakeholders across global and cross‑functional teams.
* proficiency in microsoft office 365 suite—including teams, planner, and sharepoint—combined with expertise in project management methodologies and tools to drive structured execution.
* expertise in system implementation, business process optimization, and end‑user support to ensure seamless adoption and operational efficiency.
* ability to operate independently while fostering collaboration in fast‑paced, dynamic environments, demonstrating adaptability and resilience under changing priorities.
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