What you will do
at stryker, this role is essential to ensuring our medical technologies perform reliably where it matters most—inside hospitals and operating rooms. As a field service engineer, you will deliver hands‐on technical support, maintain critical equipment, and help healthcare professionals operate our solutions safely and effectively. This is a high‐impact, customer‐facing role that combines technical expertise with problem‐solving in real clinical environments.
* perform preventive maintenance, installations, upgrades, and service activities on medical equipment at customer sites, ensuring high equipment uptime and reliability.
* diagnose technical issues and execute timely repairs or coordinate solutions to restore equipment performance.
* install operating room and integrated surgical systems according to hospital specifications and configurations.
* deliver in‐service training to clinical staff and biomedical teams on equipment operation and maintenance.
* manage service activities in internal systems, including repair tracking, quotations, and service documentation with accurate and timely data entry.
* coordinate preventive maintenance schedules with customers holding active service contracts.
* prepare and manage service quotations, ensuring accurate costing and margin considerations.
* support customers on‐site by addressing technical concerns, resolving equipment issues, and ensuring service satisfaction following service interventions.
what you need:
required:
* bachelor's degree in biomedical engineering, mechanical engineering, electronics engineering, biotechnology, or related field.
* minimum 3 years of experience in field service or technical support within medical devices or similar equipment.
* advanced english proficiency for training and interaction with global technical support teams.
* valid driver's license and availability to travel across the country.
* experience working in hospital environments such as operating rooms or surgical centers.
* knowledge of autocad or similar technical design tools.
preferred:
* experience supporting complex medical equipment and integrated systems
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