What you will do
at stryker, this role is essential to ensuring our medical technologies perform reliably where it matters most—inside hospitals and operating rooms. As a field service engineer, you will deliver hands‑on technical support, maintain critical equipment, and help healthcare professionals operate our solutions safely and effectively. This is a high‑impact, customer‑facing role that combines technical expertise with problem‑solving in real clinical environments.
* perform preventive maintenance, installations, upgrades, and service activities on medical equipment at customer sites, ensuring high equipment uptime and reliability.
* diagnose technical issues and execute timely repairs or coordinate solutions to restore equipment performance.
* install operating room and integrated surgical systems according to hospital specifications and configurations.
* deliver in‑service training to clinical staff and biomedical teams on equipment operation and maintenance.
* manage service activities in internal systems, including repair tracking, quotations, and service documentation with accurate and timely data entry.
* coordinate preventive maintenance schedules with customers holding active service contracts.
* prepare and manage service quotations, ensuring accurate costing and margin considerations.
* support customers on‑site by addressing technical concerns, resolving equipment issues, and ensuring service satisfaction following service interventions.
what you need
required:
* bachelor’s degree in biomedical engineering, mechanical engineering, electronics engineering, biotechnology, or related field.
* minimum 3 years of experience in field service or technical support within medical devices or similar equipment.
* advanced english proficiency for training and interaction with global technical support teams.
* valid driver’s license and availability to travel across the country.
* experience working in hospital environments such as operating rooms or surgical centers.
* knowledge of autocad or similar technical design tools.
preferred:
* experience supporting complex medical equipment and integrated systems
stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in medsurg, neurotechnology, orthopaedics and spine that help improve patient and healthcare outcomes. Alongside its customers around the world, stryker impacts more than 150 million patients annually.
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