Bilingual collections agent (hybrid, l-v)
at american express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of team amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of american express.
how will you make an impact in this role?
responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure.
minimum qualifications
* desire and flexibility to learn and grow in a fast-paced environment
* organized and detail focused
* analytical skills
* excellent verbal and written communication skills
* multi-tasking skills
* ability to work well under pressure
* bilingual (spanish/english)
benefits
* competitive base salaries
* bonus incentives
* support for financial-well-being and retirement
* comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
* flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
* generous paid parental leave policies (depending on your location)
* free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
* free and confidential counseling support through our healthy minds program
* career development and training opportunities
offer of employment with american express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
seniority level
* entry level
employment type
* contract
job function
* other
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