Senior Business Analyst
Duration: Long term Contract
Location: Heredia, Costa Rica
Computer Science bachelor’s degree or similar
Skill Requirements
- Payments domain knowledge (message flows, acquirer/scheme relationships, ISO 8583, etc.).
- Spanish fluency (mandatory; English/Portuguese optional but not sufficient).
Job Description
- Collaborating with management, departments and customers to identify and build end‑user requirements and specifications;
- Evaluate, analyze, and communicate system requirements on a continuing basis.
- Perform discovery of customer current process, solution or platform.
- Perform Gap Analysis between customer requirements and standard solutions.
- Develop analyses and documentation, communicating effectively and efficiently with developers, production, managerial, and executive teams.
- Collaborating with the team to ensure the requirements are delivered according to customer quality criteria.
- Partner with developers to define optimized system integration.
Must Have Skills
- Identifying and building end‑user requirements
- Bilingual Spanish and English (advanced/fluent)
- Deep knowledge in payments applications
- Knowledge in banking or processing backoffice
- Great knowledge and experience on ISO 8583
- Great knowledge in Payments Network (Card Schemes) concepts, certification process, policies and workflow
- Experience in business rules for payments applications
- High proficiency in business requirement writing
- Extensive experience with data visualization
- Proven analytical abilities
- Experience in generating process documentation
- Excellent communication skills, with an ability to translate data into actionable insights
Nice to Have
- Deep knowledge in one of the following applications: IST Switch Clearing, MAS, CBK, Data Navigator, Fraud Navigator (functional point of view).
Seniority Level
Mid‑Senior level
Employment Type
Contract
Job Function
Information Technology
Industries: IT Services and IT Consulting
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