Retail managerthe retail managers will lead the store managers of our three trek direct owned stores located in monterrey, reciente león, méxico.
they will partner with the store managers to provide guidance on delivering outstanding hospitality, meeting all operating objectives, driving sales and financial goals, and holding them accountable to company policies and procedures.
the retail manager is the leader with a mindset of continuous improvement and drive to make their employees wildly successful.responsibilitiesactively work in the stores, rotating between them to get to know each team member, their skills, and training needs.understand the monterrey cycling community, including cycling groups, local authorities, local events, and competitors.help maintain exemplary hospitality and uphold trek standards within the stores.train store managers and ensure all other members of their stores are up to date on training.create and execute plans with store managers to improve store and area performance.analyze p&l results and trends to increase and maximize sales.understand and partner to remove points of conflict in the service side of the business.coach store managers to handle hr/performance related issues with personnel in their stores.hold store managers accountable to controlling labor hours, recruiting, store budget, and inventory.develop a bench of high performing leaders for succession planning and new store openings.coordinate and organize the weekly rides schedule together with the store managers.english language is required.job may require overtime or work outside of normal business hours, such as sundays and holidays, at certain times.qualifications3+ years of multi‐unit retail experience with a passion to change the world through bikes.must be available for overnight travel and may be asked to travel to trek mx office in san luis potosí, mexico.excellent relationship‐building skills.exceptional organization, time‐management, and follow‐up skills.familiarity and knowledge of the local area are preferred.expected to understand the needs of the business without needing constant supervision.locationmonterrey, méxico#j-*-ljbffr