Title: customer service representative
company address: churubusco 1600, plaza jumbo, local 14, monterrey, nuevo león, mexico
job details:
position: customer service representative
number of positions: 1
key activities:
* handle special customer requests.
* print sales orders.
* process invoicing.
* manage shipping and courier services.
* redirect calls to the sales team.
* follow up on customer orders.
* provide support to the sales service team.
work days: monday to friday
working hours: 8:00 am to 6:00 pm
work location:, monterrey, nuevo león
education:
* minimum required: bachelor's degree.
knowledge and experience:
* customer service, sales, logistics.
* 3 years of experience in a similar customer service executive role.
skills:
* strong communication skills.
* customer service orientation.
* organizational skills.
technical skills:
* 100% proficiency in microsoft office (word, excel, powerpoint, outlook).
* erp software management.
tools/equipment:
* computer
languages:
* advance english
salary and benefits:
* monthly gross salary: $20,000 - $22,000 mxn
* benefits:
o legal benefits
o grocery vouchers
o after 3 months: major medical expenses insurance (sgmm)