We're hiring: content systems support analyst iii
location: guadalajara, hybrid
are you passionate about
keeping digital content running smoothly
? Join our team and help ensure herbalife's global content automation ecosystem stays reliable and efficient.
what you'll do
• monitor and maintain adobe workfront fusion automation scenarios
• troubleshoot and resolve workflow issues across workfront ⇄ aem ⇄ phrase tms
• analyze logs, json/xml payloads for incident resolution (no coding required)
• perform qa during global content automation runs and validate publishing workflows
• build dashboards for automation health, sla risks, and cycle times
• author sops, runbooks, and provide training on content workflows and tools
• collaborate with cross-functional teams to optimize automation and reduce manual effort}
what we're looking for
• 4+ years in content operations or business systems analysis (with platform troubleshooting experience)
• 1+ year working with adobe workfront; familiarity with aem and phrase tms
• hands-on experience with low/no-code automation tools (workfront fusion preferred)
• strong analytical skills for diagnosing workflow errors and improving processes
• comfortable in agile/scrum environments; experience with azure devops or jira is a plus
• fluent in english (spoken and written)
• exposure to api/webhook troubleshooting, oauth/service accounts, and sso models
education:
bachelor's degree in marketing, business, information systems, or related field (or equivalent experience)
why join us?
we're a team of digital fanatics who thrive on collaboration, innovation, and delivering impactful experiences that support herbalife's mission worldwide. If you love solving problems and making systems work better, this role is for you
apply now
* schedule: monday - friday 9 am to 6 pm
* 3 days in office 2 remote
* superior benefits (christmas bonus, vacation bonus, extra pto, gym and more benefits)