Position overview
the group planning manager is responsible for designing, coordinating, and executing group programs and events, developing unforgettable experiences for clients. This role requires a combination of creativity, organizational skills, and a deep understanding of the destination's offerings to deliver tailored solutions to meet client expectations.
key responsibilities
* program design: develop customized itineraries and group programs based on client needs and preferences.
* coordinate logistics, including transportation, accommodations, activities, and special events.
* ensure programs align with the client's objectives, budget, and timeline.
* vendor and supplier management: negotiate contracts and rates with hotels, venues, transportation providers, and activity suppliers.
* maintain strong relationships with local vendors to ensure high-quality service delivery.
* client interaction: act as the main point of contact for clients during the planning process.
* provide expert advice on destination options, trends, and unique experiences.
* conduct site inspections and presentations to showcase proposed programs.
* team collaboration: work closely with sales, operations, and other departments to ensure seamless execution of programs.
* supervise and guide a group design planning executive who works as a team and also involved in the program planning.
* budget management: prepare detailed cost estimates and ensure programs stay within budget.
* monitor expenses and provide financial reports to clients as needed.
* problem solving: proactively address any issues or challenges that arise during planning or execution.
* implement contingency plans to ensure program success.
qualifications
* bachelor’s degree in tourism, hospitality, business administration, or a related field.
* proven experience in group planning, event management, or a similar role within the tourism industry.
* strong knowledge of the destination, including local attractions, venues, and suppliers.
* excellent organizational, negotiation, and communication skills.
* ability to work under pressure and manage multiple projects simultaneously.
* proficiency in english and spanish (both written and spoken). Additional languages are a plus.
* proficiency in microsoft office and event management software.
desired attributes
* creative thinker with a passion for delivering unique and memorable experiences.
* customer-focused mindset with a commitment to exceeding client expectations.
* strong leadership skills and the ability to work effectively in a team environment.
we offer
* net base salary – paid biweekly
* 12 vacation days + 25% vacation bonus
* 15 days of year-end bonus (aguinaldo)
* social security (imss) from day one
* minor medical expenses insurance: includes a discount network for hospitals and labs, dental assistance, and telemedicine/in-person medical support
* accidental death insurance
* monthly savings fund
* meal allowance
* monthly commissions
* career development plan and ongoing training
* if you are interested and meet the profile, please send your cv to the email address listed in the job posting, and i will follow up on your application immediately
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