SOFTNET
IT NETWORK FIELD SUPPORT
**Requirements**:
- Bachelor Degree or Technical Institute Degree/Certificate in Computer Science, Information Systems.
- English: 70% - 80%
**Experience**:
- At least 1 to 3 years of professional experience in Enterprise environment involving a geographically distributed network.
- Ability to identify and analyze network quality and operational processes and then drive corrective / preventative action plans.
Desired Skills:
- CCNA Routing and Switching Certification.
- ITIL Foundation v3 Knowledge.
Activities:
- Ensure Network connectivity of servers and end user equipment with corporate network access requirement.
- Network Hardware Installation.
- Assists in the monitoring and management of network and videoconference performance.
- Perform network asset management task as requested including the maintenance of network component inventory and related documentations of technical specifications, configuration and topology.
- Participate as request, incident or change management leader for ITIL Processes.
- Manage and ensure optimal operation of all network hardware.
Tipo de puesto: Jornada completa
Tipo de jornada:
- Lunes a viernes