Flex, a fortune global 500 company, is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.we believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives.job summaryto support our extraordinary teams who build great products and contribute to our growth, we're looking to add a services delivery analyst located in juarez sur.reporting to the information technology manager, the services delivery analyst's role involves:what a typical day looks like:- define, develop, and execute adoption campaigns to increase usage of service.- participate on user training and support for first line questions.- participate testing the service before is released to eliminate problems or user difficulties that were not seen on the design/execution phase.- individual business cases and work with managers to help them embrace user experience role on the organization.- ensure, that it-equipment and local infrastructure performs according to our standards and in a secure and cost-efficient manner.the experience we're looking to add to our team:- advanced english- typically requires a bachelor's degree.- follows established guidelines, procedures and policies.- monitor and ensure that it-security levels and maintenance on the local it-infrastructure, including network, hardware and software complies with standards.- make sure that data backup and recovery is implemented and executed according to our standards.- evaluate and demonstrate advanced technologies as well as functional techniques and help continuously improve our processes.what you'll receive for the great work you provide:- pantry vouchers- saving fund- christmas bonus- holiday bonus- medical insurance- life insuranceem57job categoryit*required skills*:optional skills: