Job qualifications:
required qualifications:
(please be sure that each of the qualifications listed in this section are truly required to perform the essential functions of the job. If not, they should reside in the preferred qualifications section.)
*skills*:
- ability to extract, analyze and interpret data.
- accuracy and attention to detail.
- comfortable with running and/or requesting queries, creating reports and presenting findings.
- ability to key 55 wpm.
- computer proficient with microsoft office applications such as microsoft word, excel, and outlook.
- strong customer service, verbal and written skills.
- team player and able to effectively communicate with all levels in the organization.
- ability to solve practical problems and carry out responsibilities under general supervision.
- ability to prioritize and organize work to meet department deadlines and work well under pressure while handling multiple tasks.
- ability to navigate and work with required business systems.
- ability to adapt to a changing environment.
- demonstrate the ability to lead projects and provide direction to peers.
- ability to recognize and escalate issues as needed.
- ability to facilitate successful training of the rms policy and procedures.
- ability to identify specific training needs.
- bilingual english/spanish.
- knowledge of the herbalife marketing plan.
- working knowledge of herbalife business systems.
*experience*:
- 2-year prior experience in an office environment.
- 4-year customer service experience.
- 1+ years of analytical or data analysis experience
*education*:
- high school diploma
preferred qualifications:
- knowledge of lookups, and advanced formulas in excel to analyze data and consolidate reports.
- 1+ years of business intelligence experience*tools (preferred)*
- hdms - general inquiry, inventory balance inquiry, receipt volume inquiry,
- rms - receipt maintenance, receipt inquiry, inventory control,
- quantum,
- hnc,
- postman.