Job opportunity
we are seeking a seasoned professional to fill the role of supply chain optimization lead.
as a key member of our team, you will play a critical role in driving business growth by improving customer satisfaction and automating logistics processes.
* key responsibilities:
* develop and implement logistic process evolutions to improve order entry, expediting, order processing, editing, follow-up, spare part processing, and shipping processes.
* evaluate and ensure prompt handling of customer inquiries, claims, complaints, chargebacks, repairs, and returned material.
* analyze data to provide satisfactory solutions to customers regarding lead times (lt) and delivery dates (dd).
* manage marketing demand forecast and backlog to determine optimum inventory levels and appropriate stocking programs.
* lead follow-up and cause analysis affecting service levels.
* collaborate with cross-functional teams to provide schedule production.
* interface with stakeholders to develop, implement, and drive systems for production scheduling.
* analyze business growth on products to balance scheduling of new and existing products.
* review delivery dates with customers and identify opportunities for plant deliveries.
required skills and qualifications:
* +2 years of experience in supply chain management, customer service, or related field.
* bachelor's degree in business administration, supply chain management, or related field.
* desirable experience with enterprise resource planning (erp) systems.
* knowledge of shipping and logistics principles.
* ability to manage and develop personnel.
* experience with analytical tools and software.
* english proficiency.
benefits:
this is an excellent opportunity for a motivated individual to take their career to the next level. If you are passionate about supply chain optimization and have the necessary skills and qualifications, we encourage you to apply.