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Onsite it technician

Asientos, Ags
The Children'S Guild
Publicada el Publicado hace 17 hr horas
Descripción

Overvieware you a tech-savvy problem solver who wants your work to matter?At the children's guild, technology isn't just infrastructure — it's a lifeline for educators, students, and families.we are looking for a motivated and people-centered onsite it technician to keep our schools and programs running smoothly across the greater baltimore/washington region.about usthe children's guild is a nonprofit organization dedicated to transforming how america educates and cares for its children.we operate special education schools, public charter schools, therapeutic programs, outpatient mental health clinics, apprenticeships, and more — all united by a single mission: helping every child thrive.the opportunityas our onsite it technician, you will be on the front lines — traveling between our school locations, solving technical challenges, and empowering teachers and staff with the tools they need to do their best work for students.you willdiagnose, troubleshoot, and resolve hardware, software, and network issues across multiple sitescreate and manage it support tickets, keeping staff informed every step of the wayinstall and configure software and devices, including laptops, chromebooks, hotspots, and phonesprovide hands-on and remote technical support to staff and studentsserve as the onsite point of contact for it equipment deployment and managementpartner with the central it team to proactively identify and resolve emerging issuestrain staff and teachers on the correct use of devices and educational technologyqualificationswhat we're looking forhigh school diploma or ged (required)aa, undergraduate degree and or certifications (a+, net+, or security+) (preferred)working knowledge of computers, laptops, tablets, smartphones, and common softwarestrong communication and customer service skills — you'll be working with teachers, students, and colleagues dailya proactive, problem-solving mindset with the ability to see tasks through to completionability to multitask, stay flexible, and thrive in a fast-moving environmentreliable transportation between school sites in washington dc, college park, and pg county mdmust be an approved driver — up to 75% travel between sitesability to lift up to 20 lbscompensation & benefitsmeaningful work — your technical skills directly support the education and care of children with diverse needshourly rate: $18-$25/hrsupportive, mission-driven team committed to making a differenceprofessional development and specialized training opportunitiesinclusive workplace that values diversity, equity, and belongingready to make an impact?If you're a self-motivated it professional who thrives on solving problems and supporting people, we want to hear from you.#j-*-ljbffr

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