The human resources manager will report directly to the human resources director of call centers and is responsible for managing, assessing, and reviewing all human resources activities including:
- strategic human resources
- compensation
- work environment
- compliance
- talent acquisition
- talent management
generally, a professional position requiring significant knowledge and experience in one or more disciplines and/or business operations as well as associate management experience. College degree and/or relevant experience generally required.
*education*:
- bachelor's degree in human resources, business administration, or similar discipline or related experience.
*experience*:
- two to four years of progressive talent acquisition manager hr
- generalist experience.
- experience in a remote work environment preferred.
- experience as a generalist in all aspects of human resources, including compensation, mexico's federal labor law, and compliance, talent management and talent acquisition, with significant experience in associate relations/work environment issues
- experience in vacation ownership, hospitality or vacation ownership
- sales and marketing preferred.
- phr or shrm - cp certification preferred.
skills & attributes
collaborate and resolve issues and influence without position authority.
function as a team player who works with a high degree of independence and credibility, and professionalism.
proven ability to quickly build rapport and trust.
proven ability to provide strong coaching and influencing skills.
proven ability to maintain a high degree of confidentiality and integrity in dealing with sensitive information.
develops and maintains effective relationships with a broad group of stakeholders in order to foster trust and influence key decisions.
proficiency with microsoft 365 products, including word, excel, powerpoint and sharepoint.
analyzes and assesses situations to find effective solutions; creative problem solver; engages in fixing the problem; makes decisions using data.
ability to manage and administer a broad range of tasks including resolving complaints, counseling managers and employees on the interpretation of policies and procedures and concurrent complex tasks.
delivers results under difficult conditions and demonstrates balanced judgment under pressure. Makes decisions in a timely manner, sometimes with incomplete information, ensuring all deadlines are met.
possesses strong organizational skills and ability to manage multiple tasks developing and using systems to organize and keep track of information.
integrates and balances priorities, work activities and resources for the benefit of multiple key stakeholders.
ability to be an active learner enhancing professional and business growth through the acquisition of knowledge and experiences; proven ability to challenge organizational norms and accepted thinking to improve effectiveness.
knowledge of principles and practices of human resources management.
evaluates and remains current of business trends and hr trends to modify strategies.
tipo de puesto: tiempo completo
salario: $70,000.00 - $75,000.00 al mes
horario:
- turno de 8 horas
prestaciones:
- seguro de vida
- vales de despensa
pregunta(s) de postulación:
- please note that advanced english language proficiency (c1-c2) is a primary requirement for this position. Do you have an advanced level?
- are you currently living in mexico city?
lugar de trabajo: empleo presencial