We are seeking a skilled and experienced technical service business partner to join our team. As a pioneer in the paints and coatings industry, we are dedicated to providing sustainable solutions that preserve the best of what we have today while creating an even better tomorrow.
this role requires you to build strong relationships with customers, deliver on-site technical excellence, and drive operational improvements. You will be responsible for ensuring customer satisfaction, identifying new business opportunities, and collaborating with sales, marketing, and rd&i teams on joint projects and initiatives.
key responsibilities include:
* solving technical issues across multiple product groups
* collaborating with sales and marketing teams to develop business growth strategies
* identifying and developing new business opportunities through customer insights
* supporting sales teams with market intelligence and competitor analysis
to be successful in this role, you will need a bachelor's degree or 5+ years of experience in field service/sales/metal coatings. Proficiency in ms office, crm systems, and sap is essential, as well as solid experience in b2b coatings sales/service and knowledge of lean manufacturing processes.
business conversational english proficiency is necessary, and the position is based in mazatlán, sinaloa, mexico. The willingness to travel up to 75% is also required.