About us
bringing true hospitality to the world.
we want to welcome you to a world of bringing true hospitality to everyone. When you join us at ihg®, you become part of our integral family. A welcoming culture of warmth, honesty, and a passion for providing true hospitality.
we pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make and supporting your ambition to learn and create your own career path. In making a difference to our guests and owners, colleagues and communities, every day is a chance to create great and unique experiences, in your own way.
with over 370,000 colleagues in nearly 100 countries sharing our values, there’s countless opportunities at your fingertips.
we’re growing; grow with us.
your day to day
perform a variety of advanced administrative duties of a highly responsible and confidential nature for senior level executive(s) responsible for a major functional area or division in order to support department/division business operations. Use experience and knowledge of company and executive priorities to make decisions on daily activities, key meetings, schedule changes, etc. Ensure an efficient and productive environment for the executives supported. Anticipate the needs of the assigned executive and proactively address and solve potential issues. Also responsible for office management duties.
essential duties and responsibilities - (key activities)
* organize, prioritize and expedite flow of work through assigned executive(s) office. Initiate follow-up actions, interpret and communicate executive’s instructions to other personnel, and perform high level administrative support duties for the executive as needed.
* act as gatekeeper for executive to determine importance of telephone calls, personal visitors, and incoming mail. Adjust schedules, meetings and activities based on the executive’s daily priorities and activities which may change frequently. Anticipate potential conflicts in priorities and solve them appropriately.
* may provide answers to immediate issues in the executive’s absence or contact the executive remotely to alert him/her of critical work situations. Provide guidance to individuals in executive’s reporting structure regarding division policies, procedures, practices, etc. in order to resolve problems or determine appropriate course of action.
* research and compile data from a variety of sources. May analyze and summarize data to provide executive with relevant information and/or recommendations for management decision-making.
* perform special projects for the executive or functional area, which may include coordinating and organizing various activities with a variety of personnel and assuming responsibility for completion, tracking, daily decisions, and follow-up. Prepare periodic or special reports and/or presentation materials as directed, gathering and summarizing narrative and/or various data and documentation from a variety of sources; use spreadsheets, graphics, etc.; compile and format various presentation materials using various software (i.e., slides, overheads, etc.).
* compose and type a variety of correspondence, executive briefs, etc. requiring judgment and knowledge of functional area; route or respond to correspondence and inquiries not requiring executive’s attention; respond to non-routine communications on executive’s behalf; and draft correspondence for executive’s signature.
* maintain executive’s appointment calendar; coordinate meeting arrangements (i.e., facilities, contact applicable parties, etc.); make extensive international and domestic travel arrangements; coordinate activities to ensure smooth flow of business operation.
* organize and maintain relatively complex administrative and departmental records; ensure the development and maintenance of filing systems; and follow up on pending matters. Complete expense reports for review and signature.
* may assist with monitoring and reporting variances to departmental and/or project budgets to executive.
* monitor and report on the progress/status of various highly visible or sensitive projects as needed or requested.
* perform other support duties as assigned to facilitate the smooth operation of the assigned functional area.
* coordinate office administration and procedures, in order to ensure organizational effectiveness, efficiency, and safety.
* oversees the work of housekeeping, security and maintenance.
* manage office supplies inventory and office budget.
what we need from you
english and spanish required, portuguese will be valued
education
* high school diploma or equivalent combination of education and work-related experience.
experience
* typically 6-10 years executive assistant experience and 5+ years supporting senior management or equivalent work-related experience.
technical skills and knowledge
* demonstrated excellent pc skills including software packages (e.g. Microsoft
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