About etéreo, auberge collection
etéreo, auberge collection is located on mexico’s riviera maya, within the luxury kanai development just 30 miles from cancun international airport. Set within a protected mangrove forest along a pristine stretch of the caribbean sea, the resort offers 75 luxury accommodations—ranging from 875 sq. ft. Studios to 3,925 sq. ft. three-bedroom penthouse suites. Each oceanview retreat features expansive private terraces with floor-to-ceiling glass doors, spa-style bathrooms with dual vanities and soaking tubs, and thoughtful design that blurs the line between indoors and out. From outdoor adventures that immerse guests in the region’s natural wonders to hands-on experiences with local artisans, the resort’s on- and off-site programming is designed to celebrate the vibrancy of the yucatán and its rich cultural heritage. The resort’s signature dining venue, itzam, showcases elevated modern mexican cuisine with a focus on local ingredients, complemented by panoramic ocean views from its open-air seating, lounge terrace, and private dining room, pixán. Further celebrating the destination’s culture and history, the resort’s outdoor eatery che che honors the ‘nikkei’ tradition, blending japanese techniques with latin american ingredients, while in-the-sand dining at el changarro completes a culinary program rooted in discovery. For wellness seekers, sana, an auberge spa, offers a serene healing sanctuary featuring a cenote-inspired pool, drawing on ancient practices while embracing modern wellness trends.
for more information: auberge.com/etereo
follow etéreo on facebook and instagram @etereoauberge
job description
become one of the authors of our story. Join our team as sales manager for etéreo in riviera maya, mexico. This position is based on property. Sales manager, is responsible for identifying and sourcing primarily leisure business in accordance with the collection’s strategic plan to maximise room revenue during peak and nonpeak periods. Sales manager reports directly to the director of sales and works closely with the revenue team and the rest of the leisure team to ensure that the sales strategy is in line with property business needs.
* oversee account and production goal in the assigned region.
* support the collection revenue goals by generating leisure business at each hotel
* organise and schedule direct sales efforts via phone, email and in person... Average of 5 prospecting efforts per day are expected. (25 per week)
* evaluate and initiate opportunities for developing new sources of business.
* plan and execute a 12 month strategic business plan.
* play a key role in the development of the hotels leisure marketing plan
* build effective relationships with consortia accounts - amex fhr, virtuoso, traveller made, etc
* build effective relationships with luxury travel agents in assigned territory.
* visit, present and effectively communicate the resorts to assigned territory.
* support the hotels wholesale account strategy
* support domestic group efforts
* support and participate in weekly revenue management calls, scheduled conference calls with area director of sales and property specific calls as needed.
* accurately maintain and build a sales force database of clients. Responsible for overall accuracy of the regional database.
* abide by policies and procedure of auberge collection.
* maintain ethical and professional standards of sales service.
* maintain professional appearance and demeanour and to conduct personal behaviour in a mature and professional business manner while representing the company.
* travel and work flexible days and hours.
* keep department heads informed of problems so as to ensure prompt correction and ensure guest satisfaction..
* provide feedback and goals and objectives in preparation of annual sales plans and budgets.
* ensure effective leisure pricing strategies are properly communicated to leisure clients.
* assist director of sales & marketing as needed on corporate initiatives.
* establishes initiatives and executes direct sales objectives to promote auberge collection brand.
* develops regional planning and strategies to increase brand exposure.
* evaluates promotional events, trade shows, community and industry events to make sure attendance produces the proper return on investment.
* maintain customer, trade, industry and staff relations.
* assist dosm in training and growth of travel coordinator position
* target key accounts to host familiarisation trips to increase roi
* work with tourism organisation to maximise regional opportunities and buying power
* perform other duties as directed, developed or assigned.
qualifications
* minimum 3 years sales experience in a related position in luxury hotel sales environment
* demonstrated record of driving sales revenues in hotel environment
* prior experience selling multiple properties or brands.
* prior experience in international hotels/resorts
* prior experience working with professional organisations that support leisure
* knowledge of gds, virtuoso.com, amex fhr portal
* ability to negotiate, convince, sell and influence transient business decision makers and influencers.
* ability to research and identify top prospects for growth of an existing account and develop new accounts.
* ability to be self-motivated and achieve goals with minimal direct supervision.
* knowledge of sales procedures associated with the hotel industry.
* excellent written skills sufficient to produce sales and marketing communication.
* strong computer skills (google suite, linkedin, salesforce, social media).
* excellent spoken and presentation skills.
* strong ability to listen effectively.
* ability to work effectively both independently and with a team from a remote sales office.
* ability to present clear, concise, and meaningful information to owners, guests, executives, managers, and employees.
* ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
* ability to sell ideas persuasively and energetically.
* ability to analyze, interpret, and understand financial data.
* ability to maintain a high level of organization.
* ability to plan and execute sales trips on budget and in compliance with corporate travel policy.
* full written and verbal fluency in english.
additional information
about auberge collection
auberge collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.
for more information: auberge.com
connect with auberge collection on instagram, tiktok, facebook, and linkedin @auberge and #alwaysauberge
about friedkin
friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports.
founded in 1969 and headquartered in houston, texas, the company is led by chief executive dan friedkin, and united by a mission to build breakthrough brands that redefine the status quo.
the friedkin portfolio includes gulf states toyota, 30west, accelerated solutions group, as roma, ascent automotive group, auberge collection, congaree, copilot capital, diamond creek, everton football club, gsfsgroup, imperative entertainment, legendary expeditions, neon, northside lexus, pursuit sports, the friedkin group international, usal and westside lexus.
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