Department:
global quality
employment type:
full time
location:
fresnillo
reporting to:
chantelle khwela
description
mission:
the quality systems engineer is responsible for delivering a world class quality management system in compliance with regulatory standards, industry guidelines, and internal procedures. This role supports continuous improvement efforts and plays a key part in audits, documentation control, risk management, and quality data analysis.
this description outlines the core purpose and focus areas of the role, including contribution to the quality management system and ongoing improvement initiatives.
outcomes
* 100% compliance to iso 9001
* lead iec teams to deliver monthly increases of the say:do ratio of kpis in first year.
* deliver at least 3 successful projects with measurable quality or efficiency gains in first year.
* resolve >90% of internal/external cars within defined lead time
* conduct assigned trainings with 100% on time completion.
* execute a full review and update of all qms documents with process owners in the first year.
role competencies
* internal quality auditing experience - experienced in conducting internal audits to iso standards, identifying non-conformities, and driving corrective actions.
* detail oriented - meticulous in documenting systems, procedures, and compliance requirements.
* computer proficiency - skilled in microsoft office, and qms software for data analysis, documentation, and reporting.
* english professional proficiency - able to communicate clearly in english, both written and verbal, for technical documentation and cross-functional collaboration.
* manufacturing experience - must have the knowledge of standard manufacturing business processes.
* analytical thinking - skilled at data analysis, root cause identification, and process evaluation.
* problem solving - proactively addresses issues using structured problem-solving methods (5 whys, fishbone, etc.).
* collaboration - works well with colleagues of all departments to complete projects.
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