Order admin

Job summary – · customer facing services for a region or specific country. Telephone and email support for any inquiries from customers or internal teams. Processing customer´s purchase order process and their accurate follow up. Day-to-day support activities and transactions for indigo and non-indigo areas, which could be any or all the following examples: order management, training coordination, quoting, crediting, managing returns & replacements, administration and log relocations, cancellations, and customer disputes . Years of experience needed 2–3 technical skills: · professional demeanor, initiative to work independently, but also ability to accept and follow instructions. · fluently communicate in english and spanish work closely with internal teams to identify system requirements · high level of communication in general · able to meet client needs and offer the best solution · sensitive communication · achievement of process knowledge and ongoing education based on implementation of transformational initiatives · case documentation within assigned systems or platforms as per business requires · achievement of specific schedules for coverage of assigned activities · proficiency at microsoft office and internet browsers · meeting regional guidelines for achieving any legal requirements related to quoting, ordering, post-ordering and invoicing matters · following company's guidance on resolving basic system connectivity issues · achievement of key performance indicators as per activity assigned and as business demands in a timely manner and with high quality certifications needed: bachelor’s degree in finance, business, economics, industrial engineering or equivalent. Salary $18,000 pesos per month