Descripción de la empresa
it´s our differences that make a team stronger.
When your skills, your talents and your uniqueness come together with your experience and your desire to explore new ways of working, amazing things can happen!
H&m is at its best and we want to continue adding more voices and more perspectives: more diversity.
We open our doors.
You will have the opportunity to meet our business leaders, share experiences and learn about future career opportunities with h&m.
We want to meet you!
Are you ready to test your leadership skills and business experience in the fashion world by leading and inspiring your team?
The work of an area controller at h&m has a lot of responsibility and a lot of fun!
As an area controller, you work close to the core of our business - our stores. Your main objective is to drive sales and profitability growth in your area, covering approximately 15-20 stores. In your role, you lead with vision and develop the salesmanship and profitability mindset of our store managers, area teams and support functions. Together with the area team you are responsible for maximizing the profit in your area by securing the store operations, driving selling and improving the customer service offer.
Descripción del empleo
- *
increase selling*: together with you area team you ensure strong commercial execution in stores. You identify and act on business opportunities to improve the performance of your area. You always follow up on your actions by using commercial kpis.
- *
scheduling & staff planning*: you are responsible for securing the scheduling and best practice processes that effect the customer experience. Together with the store manager you define the staff level per task, day and hour to secure the right amount of resources at the right time.
- *
securing operations*: you educate store teams on operational best practices and ensure that the setup of the store is optimized to deliver great customer experience and high task efficiency. Educating store managers is a key part of this process.
- *
cost control*: you follow up and act on the salary cost development in your area. You constantly search for opportunities to optimize these. You are aware of the shop costs deviations and together with relevant functions you initiate corrective actions accordingly.
- *
coaching & training*: you educate store managers on how to identify selling opportunities and take actions to improve the customer experience. You are the profit coach within your area and secure the knowledge among all stakeholders. You train controlling talents and drive their development to secure succession within the market.
*requisitos*:
- university degree within business or another academic field is preferred
- a minimum of 1 year working experience within retail (or similar fast-paced environment)
- you are fluent in english and have good communication skills (written & verbal)
- sales drive and result-oriented personality
- clear logical thinking and well-developed analytical skills - you turn analysis in to action!
- detail oriented, with strong organizational, time-management and interpersonal skills
- natural leader with an ability to inspire others to perform at their very best
- passionate about retail and developing the customer experience in store
- an interest for working in a dynamic team and fast paced environment
- strong business mindset, great communication skills and a true team player
información adicional*
the only thing that outweighs our benefits is the very benefit of working in a place where you can be yourself & more.