Develops and maintains strategic partnerships with new or existing customers.
oversee customer accounts, strategically developing solutions that precisely meet customer needed and drive optimal sales and profits.
identifies opportunities for account growth while offering customers a full array of value-added services.
identify key trends for ocean and freight forward industry to determine new sales opportunities.
monitors competitor actions to ensure that appropriate responses are formulated and communicated.
essential duties/responsibilities:
1.
establish strategic partnerships for company's ocean and freight forward business. 2.
demonstrate an agile mindset, lead by example, and embrace change, emphasizing attentive listening to business objectives. 3.
develop customer accounts on a global scale, driving growth through high-level strategies and leading the account growth for effective execution. 4.
prospecting of target customers through proactive networking and leveraging existing relationships within the broader fedex enterprise. 5.
developing the sales strategy for the deployment of the company's services to customer opportunities within ocean and freight business. 6.
ensures attainment of revenue and margin/yield goals for assigned accounts. 7.
formulate and develop comprehensive business plans for each account. 8.
address sales growth activities, competitive pricing strategies while coordinating customer-based activities and strategies globally. 8.
engage with customers at a senior level to assess satisfaction, manage critical situations with at-risk accounts, and ensure a proactive approach to customer needs. 9.
collaborate across functional areas in development of solutions, proposals, and pricing models.
this includes attending sales calls to further define the opportunity and develop the value proposition for account closure. 10.
manage the proposal and presentation process. 11.
utilize established processes and tools and ensure all data is accurate and up to date. 12.
provide weekly reporting on all accounts in stages for new business development. 13.
provide leadership for sales to the company by continuously energizing the effort for moving new potential customers through the sales cycle in a professional, passionate, and engaging manner. Special notes the incumbent(s) of this position is expected to perform all other related duties as assigned.
ensure compliance with system allocation policy and process, heed other areas requirements.
maintains contact with customers (internal and external) with regard to conditions affecting the service level of area served.
knowledge/experience/skills/abilitites required:
bachelor's degree in international trade, international bussines, or related area, minimum six (6) years experience of ocean and freight forward sales experience in mexico with knowledge of the industry (i.e.
competitor services, strengths and weaknesses), experience selling to c-suite executives is highly preferred.
proven experience with logistics processes, solutions and project management.
strong understanding of ocean freight import process from issuance to final delivery.
successful experience selling solutions globally to customers of varying size and complexity.
demonstrated ability to achieve major account sales goals & to plan & execute major customer sales strategies.
strong interpersonal skills with the ability to develop effective customer and employee relationships.
strategic planning and sales management skills, travel required.
strong oral and written english/spanish language skills.
fedex connects people with goods, services, ideas, and technologies, creating opportunities that fuel innovation, energize businesses, and lift communities to higher standards of living.
at fedex, we believe that a connected world is a better world, and that belief guides everything we do.
our culture unites us across the globe and empowers us to connect people and possibilities in delivering a better future.
our people-first philosophy engages team members in decision-making and forms the basis of our decisions and actions.
fedex logistics values our people and promotes diversity, safety, and quality in our workplaces.
we welcome and encourage applications from people with disabilities.
reasonable accommodations are available on request for candidates taking part in all aspects of the selection process.
we strive to have our company reflect the many cultures of our workforce, customers, and communities around the world.
thank you for your interest.
please note that only those applicants selected for an interview will be contacted in response to their application.
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