*vacante para la empresa cs enterprises at connectnet en jiutepec, morelos*:
*bilingual customer service agent (home office) no prior experience required*
job summary: as a bilingual customer service agent, you will be the vital link between the company and spanish and english-speaking customers, providing effective solutions and an exceptional experience.
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key responsibilities:_*
- customer service: respond to customer queries and requests.
- bilingual communication: communicate fluently in both english and spanish, translating when necessary.
- problem solving: identify and resolve customer issues effectively.
- data recording: maintain accurate records of customer interactions.
- customer education: provide information about products/services.
- internal collaboration: work with other departments to address customer issues.
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requirements:_*
- bilingual fluency
- communication skills: excellent interpersonal communication and empathy.
- problem solving: ability to find solutions.
- flexibility: availability for rotating schedules and weekends.
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compensation:_*
- attractive and competitive salary
- statutory and superior benefits
- savings fund
- performance bonuses
- home office (remote job)
- 100% paid training_
- if you are a student, we respect your school schedules.
both part-time and full-time positions are available._
*nível de educación deseada*:
media superior
*nível de experiência deseada*:
nível inicial
*función departamental*:
atención al cliente
*industria*:
call centers / telemarketing
*habilidades*:
- b2 english
- customer support
- english
- fluent english
- conversational english