Hotel Equities, one of the top hotel development and management companies in the industry, is currently searching for a remarkable Senior Regional Director of Operations to be based in Mexico
We offer an award-winning culture and a unique environment that empowers our team to exceed guests' expectations and make a distinct difference in people's lives. Our ideal candidate will be engaged, authentic, and prepared to provide support and resources for our "best-in-class" hotels
The Senior Regional Director of Operations will provide multi-unit leadership, focusing on guest satisfaction, associate satisfaction, and owner satisfaction. Acting as a direct supervisor to General Managers, the Senior RDO will provide support and resources, both in-person and remotely. Other responsibilities may include but are not limited to the following:
- Oversight of all financial aspects of each hotel in a portfolio: P & L, CapEx, Forecasting, and Budgeting.
- Ensures operational excellence for all hotels in a portfolio; provides support, critique, and guidance to hotels falling short of brand standards and/or company expectations.
- Ensure brand QA Compliance/Performance and approving action plans generated by the hotels.
- Acts as liaison between hotel General Manager and discipline coaches, including but not limited to: Sales and Marketing, Finance, HR, Learning, Facilities, PR, Revenue Management, and Owner Relations.
- Acts as a role model and provides guidance on company culture.
- Selects, develops, manages, and leads management team members.
- Guides, develops, procedures and implements policies, procedures and systems to improve business operations.
- Provides leadership relative to all annual plans.
TO BE CONSIDERED FOR THIS ROLE THE MINIMUM REQUIREMENTS ARE AS FOLLOWS:
- MUST RESIDE IN Mexico City
- Must be able to travel extensively.
- English and Spanish both oral and written proficiency.
- Previous Regional Director of Operations or multi-unit leadership.
- Marriott/ IHG and/or Hilton experience preferred.
- Full service, Select Service experience.
- Financial and P&L; crafting and ownership required.
- Ability to lead others, to delegate and multi-task, and to manage others virtually
- Strong interpersonal and communication skills (oral and written)
- Leadership skills including coaching, mentoring, feedback and training
- Effective communicator
- Critical thinker and decision maker
- Demonstrated ability to process new information quickly and respond aptly to change.
We are:
Hotel Equities is an award-winning hospitality company with a diverse culture and a unique environment that empowers our team to exceed guests' expectations and make a distinct difference in people's lives.
At Hotel Equities, we have redefined business culture and captured it in our core values. From our CALA-based headquarters throughout all our hotels, these values aren't posted on a wall and ignored. They define who we are and how we conduct ourselves with investors, guests and one another.
Vision & Mission - Hotel Equities Atlanta Georgia
What we can offer you:
- Quarterly Bonus
- Vacation
- Cell Phone Allowance
- Paid Holidays
- Discount programs for shopping, travel, tickets, and more.
- Access to our Talent team to help you reach your career growth goals.
Please note that this job description is not an exclusive or exhaustive list of all functions that a Senior Regional Director of Operations may be asked to perform.