*the role*
- strategic benefits planning: develop and implement tailored benefits strategies to meet the unique needs of clients across the latam region.
- client relationship management: build and maintain strong client relationships, ensuring high levels of satisfaction and promptly addressing any issues or concerns.
- market research and analysis: conduct ongoing market research to stay informed about industry trends, competitor offerings and regulatory changes specific to the latam region.
- program implementation: oversee the implementation of health benefits programs, ensuring successful execution and alignment with client objectives.
- performance monitoring: track and report on the performance of benefits programs, providing insights and recommendations for continuous improvement.
- cross-region collaboration: engage with other regional teams to identify and develop cross-selling opportunities, leveraging expertise and solutions across different markets.
*the requirements*
- education: bachelor’s degree in business, human resources or a related field.
- experience: at least 5 years of experience in employee health benefits with a focus on the latam region.
- language skills: proficiency in english and spanish (both written and spoken). Portuguese will be a plus.
- client management: proven experience in managing client relationships and delivering high levels of client satisfaction.
- market knowledge: strong understanding of the latam health benefits market, including industry trends and regulatory requirements.
- analytical skills: strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
- communication skills: excellent verbal and written communication skills with the ability to present complex information clearly and concisely.
- project management: experience in managing multiple projects simultaneously, ensuring timely and successful delivery.
- equal opportunity employer_