Role: bilingual call center agentlocation: azcapotzalco- mexico city, mexico (onsite)job summarythis is a full-time on-site role for a customer service representative in azcapotzalco, cmx. Thecustomer service representative will be responsible for handling customer inquiries, resolvingissues, providing outstanding customer support, and ensuring customer satisfaction on a day-today basis.qualifications• high school diploma completed.• advanced english level (b2+ and above).• 1+ years of customer service, tech support or sales experience.• strong communication and interpersonal skills.• problem-solving and conflict resolution skills.• attention to detail and ability to multitask effectively.• knowledge of crm systems and tools preferred.schedule flexibility.