Job title: support operations associate
we are seeking a highly skilled and detail-oriented support operations associate to join our team. As a key member of our operations team, you will play a vital role in ensuring the smooth execution of our business processes.
the ideal candidate will possess excellent analytical and problem-solving skills, with the ability to work effectively in a fast-paced environment. You will be responsible for documenting and tracking current and future state business processes, requirements, and designs for simple and less complex business processes.
key responsibilities:
* document and track current and future state business processes, requirements, and designs for simple and less complex business processes.
* define and create policies and procedures for minor projects, enhancements, and system support documentation.
requirements:
to be successful in this role, you will need:
* bachelor's degree in computer science, information systems or equivalent.
* one (1) or more years of experience in business analysis, information technology, or in a related area.
preferred qualifications:
the following qualifications would be beneficial:
* experience in business analytics and system design analysis.
* attention to detail, problem-solving, and decision-making skills.
* analytical, written, and verbal communication skills.
working conditions:
the physical demands of this role include frequent sitting, hearing, talking, visual tasks, typing, manual dexterity, and seldom standing, walking/running, reaching, driving, bending/kneeling, fine dexterity, upper extremity repetitive motion, and lifting/carrying up to 40lbs.