## §fully developed specialist knowledge in (lob) technical claims topics (as listed over page).## §strong stakeholder management experience, both internal (underwriting, distribution, actuarial, finance and executive management) and external (brokers, major account clients)## §policy language skills enabling accurate and consistent policy wording interpretation## §a strong knowledge of legal / regulatory and litigation / procedural requirements## §experience in negotiation, mediation, arbitration and adr skills## §experience in conducting technical claims audits and effectively following up on findings.* along with technical skills required for the job, soft skills like effective broker engagement, teamwork, proactive management, effective time management/prioritization, calendar organization.* effective analytical and attention to detail.- experience: * at least 3 years of claims management.
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