*what will you do?*
the business intelligence analyst jr collects and coordinates business requirements for analytical reporting. Monitors the performance of reports and dashboards, completes data validations, resolves data integrity issues and develop/enhance processes with simplification or automation. Provides bi system user support through training and query resolution to ensure the most effective usage of bi data and process automation.
Through a strong understanding of both it and our business, this role will be an advisor to the business, help ensure that it systems align with business needs and be a champion for it standards and procedures.
*how will you do it?*
- partners process specialists, and users to obtain and document business requirements and convert them into business cases for new projects.
- provides strategic and analytic support for special projects assigned.
- evaluates alternate solutions and design processes and systems which includes user impact considerations, cost and benefit analysis, and processing specifications.
- uses current knowledge of business and technology to recommend systems and process improvements.
- utilizes industry experience to design and execute features that enhance business processes.
- provides consultancy services to users and functional areas on finance systems and related inquiries for new projects or implementations.
- participates in the analysis of root causes and focuses on creating permanent solutions.
- provides support (both technical and business focused) for all implementation
- report progress on initiatives in a summarized written format.
- work with the cross functional teams coordinating them to create quality design documents and in developing quality products within the scheduled timeline.
- participates in design sessions, contributing to the overall design.
- manage tasks to meet the assigned project dates.
- other tasks may be assigned.
*what we look for?*
- bachelor degree from an accredited university
- fluent english
- 1-2 years of information systems experience
- 1+ years performing business analysis or customer service related work
- knowledge of microsoft office suite for development (flows, power app), is a plus
- able and willing to collaborate in a team environment and exercise independent judgment
- professional image with the ability to form good partner relationships across functions
- strategic, intellectually curious thinker with focus on outcomes
- strong communication skills (english and spanish)
- strong interpersonal skills; ability to work effectively across organizational boundaries and geographies and lead by influence.
- ability to work in a matrix environment with multiple it and user groups
- problem-solving skills - ability to navigate technology and organizational issues to complete project tasks
- proven implementation and problem-solving experience - including troubleshooting, performance tuning and resolving connectivity issue
- must have experience working on projects as well as handling day-to-day operational requests from the business
- strong ability to successfully manage multiple tasks at any given point
*tools*:
- sql
- power bi
- sharepoint
- microsoft flows (is a plus)
- power apps (is a plus)