QA Lead, Online & Offline (e-Commerce, OMS, OmniSales)
Randstad is the #1 HR Services Provider in the world, and we are looking for a Lead Quality Analyst to join our Nearshore Center at Randstad Mexico. This is your chance to join a dynamic, collaborative, and fast-paced environment where your expertise will make a real impact!
As the QA Lead for Online & Offline initiatives, you will drive the quality assurance of our critical customer-facing platforms, encompassing e-Commerce websites, Order Management Systems (OMS), and integrated OmniSales solutions. This role is pivotal in ensuring a seamless, high-quality, and consistent customer experience across all digital and physical sales channels.
Key Responsibilities
- Define and execute comprehensive QA strategies for e-Commerce platforms, mobile applications, OMS, and omni-channel integrations.
- Lead testing efforts for new features, promotional campaigns, system enhancements, and critical integrations (e.g., payment gateways, inventory).
- Instruct product owners, developers, and business stakeholders to translate business requirements into robust test cases.
- Oversee defect management, risk assessment, and provide sign-off for releases impacting O+O capabilities.
- Promote best practices in web and mobile testing and contribute to the evolution of our O+O QA framework.
Essential Qualifications
- Bachelor’s degree in Computer Science, Marketing, or a related field.
- Extensive experience (10+ years) in QA leadership, specifically with e-Commerce platforms (e.g., Salesforce Commerce Cloud, Magento, Shopify Plus).
- Solid understanding and experience with Order Management Systems (OMS) and their integration points.
- Proven track record in testing omni-channel functionalities and customer journeys.
- Familiarity with web testing tools (e.g., Selenium, Playwright) and mobile testing frameworks.
- Strong understanding of agile methodologies and excellent communication skills.
- 100% remote position.
- A 4-month contract with strong potential for renewal.
- Attractive compensation & benefits package.
Equal Opportunity Employer
At Randstad, we welcome candidates from all backgrounds and demographics and a variety of industries to join a winning team! applicants.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants.
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