Reporting to the functional excellence leader, you will be responsible for managing projects and deployments identified through corporate initiatives or improvement ideas from initial baselining to handover of the process to the cx community. _
- _use project management methodologies to track and control deployment plans. _
- _work with key stakeholders to ensure engagement, agreement, support, and adherence to deployments both inside and outside the global cx community. _
- _create, standardize, centralize, and maintain global cx process maps, standard operating procedures, and value stream maps related to technical support, customer service, and learning & enablement _
- knowledge: _
- _basic knowledge in excel, powerbi, power automate, sharepoint, forms, planner and other microsoft tools (preferred) _
- _english high proficiency _
- _technical and/or data analytics background _
- qualities _
- _attention to detail (to ensure accuracy and quality in work). Be meticulous, thorough, and focused on delivering high-quality outputs. _
- _proactiveness _
- _self-driven _
- _teamwork/collaboration _
- _open to feedback _
- _open to changes _
- _committed _
- _enthusiastic _
- _adaptability _
- _reliable _
- skills _
- _experience in project management (time management, planning, negotiation, leadership, problem solving) _
- _ability to document and communicate complex processes and initiatives _
- _proficient in identifying and promptly escalating issues _
- _ability to articulate and communicate findings to a team member or a team group _
- _critical thinking _
- _active listening _
- _conflict resolution _
- _fast learner _
- _self-learner _
- _ability to work by goals and indicators_
honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our aerospace technologies, building automation, energy and sustainability solutions, and industrial automation business segments - powered by our honeywell forge software - that help make the world smarter, safer and more sustainable.