You will be hire by Page ConsultingYou will be assigned to one of our clients
A global biopharmaceutical company, that specializes in the discovery, development, and commercialization of medicines for
rare diseases.
Working closely with third-party/vendor onshore / offshore resources and the Global IT team to manage, maintain, and deliver value to the business through robust unified commercial platforms, including AI-augmented capabilities such as generative content and autonomous agents.
Assisting Director in managing capital and expense budgets and vendor contract negotiations.
Leading AI-Augmented Engineering Practices, ensuring key technical components are delivered on time and with desired quality in all phases of new application development or enhancements to existing applications.
Overlooking internal and external development teams for adherence to best practices and standards. Best practices and standards include security, architecture, coding standards, deployments, and operating procedures,
w ith AI-enhanced monitoring and compliance checks.
Driving the execution of the long-range strategy and roadmap of applications ensuring alignment with vendors and business needs, incorporating AI innovation roadmaps.
Collaborating globally with business partners and internal IT stakeholders to gather business requirements, guide and educate on automation opportunities and execute IT strategies.
Manage direct reports and additional onshore/offshore resources from vendor or temporary staff by recruiting, training, and coaching employees and communicating job expectations, including upskilling teams in AI tools and practices.
Manage Patient Pharma business application(s) including Salesforce Health Cloud and Experience Cloud by:
· Operational monitoring and improvements including backup strategy, Disaster Recovery, and archiving, enhanced by AI-driven anomaly detection and predictive maintenance.
· Develop and enforce release management strategy and development standards, using AI for automated testing and quality assurance.
· Providing architectural oversight, including AI integration patterns and ethical AI design.
· Balancing the demand for enhancements and changes with available resources.
· Maintaining roadmaps and budget for patient applications.
5-7 years of experience with
Salesforce Health Cloud and Experience Cloud, including data models, integration methods, and support frameworks.
Hands-on expertise with
AI-augmented features
(Einstein GPT, AI Ops for self-healing systems, predictive analytics, intelligent incident resolution).
Strong background in
cloud architecture, API development, integrations, and AI/ML implementations
(generative AI workflows, predictive models).
Proven success collaborating with
integral business and IT teams
to gather requirements, define KPIs, and deliver scalable, value-driven solutions.
5-7 years of
team leadership experience, managing developers, support staff, vendors, and service providers across Agile environments.
Skilled in leading
Scrum and Kanban teams, driving process improvements, and enforcing best practices in security, coding, and operations.
Recognized for
strong communication skills, adaptability in fast-paced environments, and ability to translate business needs into technical strategies.
Full payroll, not a mixed model
Grocery vouchers (MXN $1,900 per month).
12 vacation days per year.
25% vacation bonus.
Year-end bonus: 30 days of salary.
Private medical and dental insurance for you and your immediate family.
Life insurance (24 months of salary).
Medical and optical discounts
Includes a
contract-to-hire scheme with the client
📌 Sr Service Delivery Manager - SF Health Cloud
🏢 PagePersonnel
📍 Tuxtla Gutiérrez