Technical Program Manager for Ford Pro Insure will facilitate teams to meet commitments and successfully deliver high-quality products and new features.
The role involves:
- Working with product and technology teams focused on the delivery pipeline.
- Serving the teams and larger organization with leadership rooted in trust, transparency, and kindness.
- Ensuring seamless planning, execution, and delivery of functionality and data through systems and tools.
- Organizing, driving, improving, and analyzing insights into the developed technology while building cross-functional relationships through effective communication and collaboration.
- Keeping projects on schedule, on spec, and on a growth trajectory.
- Identifying process improvements and recommending workflow optimizations.
- Collaborating with stakeholders and teams across Ford Credit.
This position reports to the Software Engineering Manager of Ford Pro Insure.
Key Ford Credit TSP Organization Facts:
- Over 1,000 global team members
- Located across USA, Argentina, Brazil, UK, Spain, Germany, India, and China
Qualifications:
Functional & Technical Skills:
- Strong public speaking and presentation skills.
- Interpersonal skills to interact effectively at all levels.
- Excellent written and verbal communication skills.
- Engineering acumen.
- Ability to work independently and collaboratively.
- Attention to detail and organizational skills.
- Professionalism in communication.
- Capability to handle multiple tasks in a fast-paced environment.
- Customer service principles.
- Initiative and follow-through on projects.
- Time management and prioritization skills.
- Ability to navigate complex decisions in a dynamic environment.
Required Work Experience:
- Bachelor’s Degree in Computer Science, Engineering, or related field.
- 6+ years as a Technical Program Manager in software solutions.
- P&C; Insurance industry experience.
- Knowledge of insurance software (Origami, Guidewire, Duck Creek, Majesco, EIS).
- SAFe or relevant certifications.
- Experience with complex tech stacks and teams, including QE manual and automation.
- Experience with GitHub, CI/CD, deployments, release train management.
- Managing distributed Scrum teams and products.
- Proficiency in JIRA and JQL.
- Understanding of GCP services and APIs is preferred.
- Familiarity with various development methodologies and ALM processes.
- Problem-solving skills and quick grasp of business and tech concepts.
- Developer experience is highly desired.
- Experience with Jira, Confluence, and similar tools.
DISCLAIMER
Ford is committed to diversity and equal opportunity employment.
Responsibilities:
- Managing interconnected domains across the program.
- Coaching team members in self-management and cross-functionality.
- Focusing on delivering high-value increments.
- Facilitating agile ceremonies and reporting progress.
- Ensuring sprint commitments and release milestones are met.
- Removing impediments to productivity.
- Maintaining communication with stakeholders and product managers.
- Assisting in backlog prioritization and product goal formulation.
- Building trust within the team and driving delivery.
- Understanding and aligning with product goals and scope.
- Contributing to Agile Center of Excellence.
- Promoting an Agile mindset across the organization.
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