Technical program manager for ford pro insure will facilitate teams to meet commitments and successfully deliver high-quality products and new features.
the role involves:
* working with product and technology teams focused on the delivery pipeline.
* serving the teams and larger organization with leadership rooted in trust, transparency, and kindness.
* ensuring seamless planning, execution, and delivery of functionality and data through systems and tools.
* organizing, driving, improving, and analyzing insights into the developed technology while building cross-functional relationships through effective communication and collaboration.
* keeping projects on schedule, on spec, and on a growth trajectory.
* identifying process improvements and recommending workflow optimizations.
* collaborating with stakeholders and teams across ford credit.
this position reports to the software engineering manager of ford pro insure.
key ford credit tsp organization facts:
* over 1,000 global team members
* located across usa, argentina, brazil, uk, spain, germany, india, and china
qualifications:
functional & technical skills:
* strong public speaking and presentation skills.
* interpersonal skills to interact effectively at all levels.
* excellent written and verbal communication skills.
* engineering acumen.
* ability to work independently and collaboratively.
* attention to detail and organizational skills.
* professionalism in communication.
* capability to handle multiple tasks in a fast-paced environment.
* customer service principles.
* initiative and follow-through on projects.
* time management and prioritization skills.
* ability to navigate complex decisions in a dynamic environment.
required work experience:
* bachelor’s degree in computer science, engineering, or related field.
* 6+ years as a technical program manager in software solutions.
* p&c insurance industry experience.
* knowledge of insurance software (origami, guidewire, duck creek, majesco, eis).
* safe or relevant certifications.
* experience with complex tech stacks and teams, including qe manual and automation.
* experience with github, ci/cd, deployments, release train management.
* managing distributed scrum teams and products.
* proficiency in jira and jql.
* understanding of gcp services and apis is preferred.
* familiarity with various development methodologies and alm processes.
* problem-solving skills and quick grasp of business and tech concepts.
* developer experience is highly desired.
* experience with jira, confluence, and similar tools.
disclaimer
ford is committed to diversity and equal opportunity employment.
responsibilities:
* managing interconnected domains across the program.
* coaching team members in self-management and cross-functionality.
* focusing on delivering high-value increments.
* facilitating agile ceremonies and reporting progress.
* ensuring sprint commitments and release milestones are met.
* removing impediments to productivity.
* maintaining communication with stakeholders and product managers.
* assisting in backlog prioritization and product goal formulation.
* building trust within the team and driving delivery.
* understanding and aligning with product goals and scope.
* contributing to agile center of excellence.
* promoting an agile mindset across the organization.
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