Customer Marketing & Training Coordinator (LMS & DAM Focus)
Position Summary:
This role will be focus heavily on maintaining and optimizing our Learning Management Systems (LMS) and Digital Asset Management (DAM) platforms.
The ideal candidate will be well-versed in Absorb LMS (or a comparable platform) and experienced in managing digital marketing assets and customer portals.This individual will collaborate closely with the sales and creative teams to ensure a seamless experience for internal users and external partners, delivering impactful content and training tools that align with company go-to-market strategies.
Key Responsibilities:
Learning Management System (LMS):
Maintain and update training content within Absorb LMS (or similar platform) for multiple brands under the Telementum umbrella
Oversee the planning and upkeep of the LMS editorial calendar to ensure timely updates across all brands.
Support content uploads, course creation, user group segmentation, and reporting
Assist in scaling and streamlining LMS training experiences across customer segments
Ensure course materials are up-to-date, branded, and optimized for engagement
Digital Asset Management (DAM):
Organize and upload GTM materials and campaign assets into the Digital Marketing Asset (DMA) portal
Maintain partner and customer portals to ensure timely access to the latest marketing tools
Monitor asset usage and engagement, generating performance insights for continuous improvement
Support metadata tagging, folder structure organization, and cross-functional access coordination
Cross-Functional Collaboration:
Partner with sales and the creative team to fulfill customer-specific marketing requests
Assist in the development and delivery of assets for in-store, online, and digital use
Help maintain brand consistency across all training and customer-facing content
Adecuado Experience & Qualifications:
3+ years of experience in marketing, digital content, or customer training roles
Strong hands-on experience with Absorb LMS or comparable training platform
Proficient with DAM systems (e.g., Widen, SharePoint) and digital asset organization best practices
Familiar with project management tools such as Asana
Excellent attention to detail with strong organizational and time-management skills
Effective communicator who can collaborate across departments
Self-starter comfortable working independently in a fast-paced environment
Experience with channel or customer marketing is a plus
📌 Digital Content Coordinator
🏢 North American Production Sharing
📍 Tijuana