Customer Service Agent – Energy Campaign/ ON SITE POSITION
Join our growing team and help deliver reliable, affordable energy with outstanding customer support!
We Offer:
- $16,000 MXN/month before taxes
- Punctuality & attendance bonus
- Weekly on-time payments
- Full legal benefits from day one
- Commissions ( No cap! )
- $200 MXN URBANI transport (first week)
Schedule:
Mon–Fri: 7 AM–4 PM | 8 AM–5 PM | 9 AM–6 PM
What You’ll Do:
- Answer calls professionally.
- Assist customers with billing questions, service inquiries, and account updates.
- Troubleshoot and resolve customer concerns efficiently.
- Document customer interactions accurately.
- Follow company policies and maintain compliance with industry regulations.
- Retain customers that want to cancel their service.
Requirements:
- Customer service experience (call center preferred)
- Strong communication & problem-solving skills
- Positive, customer-focused attitude
Apply now and power your career forward!
Tipo de puesto: Tiempo completo
Sueldo: $16,000.00 - $20,000.00 al mes
Beneficios:
- Ayuda o servicio de transporte
- Programa de referidos
Pregunta(s) de postulación:
- Vives en Monterrey, NL?
Experiencia:
- Customer Service: 1 año (Obligatorio)
Idioma:
- Inglés Avanzado (Obligatorio)
Lugar de trabajo: Empleo presencial
📌 Customer Service - Energy Account/ $16,000 MXN + Bonus
🏢 Citadel BPO Solutions
📍 Mitras Centro