The marketing manager is responsible for developing and executing strategic marketing initiatives to enhance the hotel’s brand awareness, drive revenue growth, and position the property as a leading luxury destination in cancún. This role oversees digital marketing, branding, pr, advertising, and promotional campaigns while ensuring alignment with the hotel’s business objectives.key responsibilities:1. Marketing strategy & brand management:develop and implement comprehensive marketing plans to promote the hotel’s luxury positioning, dining outlets, spa, events, and guest experiences.maintain and strengthen the hotel’s brand identity, ensuring consistency across all channels (website, social media, print, etc.).monitor market trends, competitor activities, and customer insights to adjust strategies accordingly.understanding of the hotel’s digital marketing efforts, including seo/sem, email marketing, paid advertising (google ads, meta, etc.), and content strategy.lead social media strategy (instagram, facebook, linkedin, tiktok, etc.), engaging with influencers and generating visually compelling content.3. Public relations & media relations:collaborate with pr agencies and media outlets to secure coverage in luxury travel publications, blogs, and broadcast channels.organize press trips, fam tours, and media events to showcase the hotel’s offerings.handle crisis communications and maintain a positive brand reputation.4. Advertising & promotions:plan and execute multi-channel advertising campaigns (print, digital, ota partnerships, etc.).develop seasonal promotions, packages, and partnerships with luxury brands or local attractions.monitor campaign performance and roi, adjusting strategies as needed.5. Content creation & storytelling:supervise the production of high-quality visual and written content (photos, videos, blogs, newsletters).ensure all marketing materials reflect the hotel’s luxury standards and appeal to target audiences (leisure travelers, honeymooners, corporate clients, etc.).6. Analytics & reporting:track kpis (website traffic, conversion rates, social engagement, revenue impact) and prepare regular reports for management.use data-driven insights to optimize marketing efforts and budget allocation.qualificationsbachelor’s degree in marketing, communications, hospitality, or related field.5+ years of marketing experience, preferably in luxury hotels/resorts or tourism.proficiency in analytics tools (google analytics, meta business suite, crm systems).excellent communication skills in english and spanish (written and spoken).creative thinker with strong project management and leadership abilities.knowledge of the cancún/riviera maya market and key travel industry trendspreferred:experience with luxury hospitality brands.familiarity with hotel pms/crs systems (e.g., opera, canva).relationships with travel agencies, influencers, and media contactadditional informationwhat’s in it for you.the opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.the chance to challenge the norm and work in an environment that is both creative and rewarding.become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity.a competitive package and plenty of opportunity for development.discounts across the entire ennismore family of brands.tax managerwhat’s in it for you?What will you do as a tax manager?What do we expect from you?Must-haves:nice-to-haves:apply today!Contracting managerthe purpose of the role is to manage a portfolio of suppliers within a geographical area to deliver effective provision of multiple transportation services within defined geographical areas and be overall fully accountable for negotiating rates, terms and conditions with suppliers as well as monitoring the on-going commercial and operational performance of these services/suppliers.developing and establishing relationships with the suppliers in a portfolio of transportation suppliers. Being able to negotiate the best possible conditions, ensuring the suppliers have a clear understanding of our value proposition and marketing tools to maximize their performance and competitiveness both in b2b and b2c.to deliver contracts across a geographical area, in line with internal contract cycle deadlines. The role is responsible for the end to end delivery of the contracts.ensure all contracts meet internal governance, audit and compliance frameworks.manage suppliers effectively, be the main point of contact within the geographical region for all commercial matters, contracts, promos, contract amendments etc.support internal colleagues to ensure suppliers meet all health and safety requirements and deliver agreed slas.source new product requests to ensure we offer full product coverage within the geographical area.deliver a breadth of product in key gateways to ensure all our clients needs are met.landscape gateways to ensure we are reviewing the competitive landscape within the gateway; both commercially and operationally.accountabilitiesresponsible to sign the most competitive rates for hotelbeds clients in b2b and b2c environment.monitoring the performance of each supplier working closely with the pricing team to ensure competitiveness and availability is not an issue.ensure the supplier has a clear understanding of hotelbeds and its possibilities that enable us to work together to optimse revenue.requirementsstrong influencing and negotiation skills, thriving in the creation and maintenance of successful long-term commercial relationships with suppliers and other stakeholdersexperienced with proven ability to deliver results in a fast-paced environmentsolid experience in negotiating agreements and conditions with suppliersproven ability to build strong internal and external relationships with individuals and partners using an open and consultative approachhighly developed communication (both verbal and written) and presentation skillssolid experience and commercial knowledge of the travel & hospitality industries, key competitors, industry issues and related technologyexperience2+ years experience as a contracts negotiatorprevious experience of contracting and negotiation with suppliersexcellent in english spoken and writtentravel industry experience highly beneficiallanguage skills that support negotiation with partnersqualificationsexcellent communication skills, in the local language and englishexcellent interpersonal skills and strong cultural versatility and empathypassionate about customer satisfaction, with a personal commitment to organizational excellencehigh values with high standards of personal integrityunderstanding of channel managersconstant changes in the industry can be challenging to adapt tobig organization with constant changes in process for sourcing and in different departments that work togethercommunication is a challenge in a big company with centralized operationsat hbx group, we believe that diversity drives innovation and makes travel a force for good. We\'re committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a differencecommunity managerhoyreception managera reception manager oversees reception operations to ensure that team members are prepared and well-informed to deliver our guests an exceptional experience from check-in through check-out.*what will i be doing?*as reception manager, you will oversee reception operations to ensure that team members are prepared and well-informed to deliver our guests an exceptional experience from check-in through check-out. A reception manager is responsible for managing the first impressions of our guests and, therefore, must perform the following tasks to the highest standards:+ oversee the entire front office operation to maintain high standards+ evaluate levels of guest satisfaction and monitor trends, with a focus on continuous improvement+ ensure regular and vip guests are recognised and that the reception department operates with a sales attitude and promotes the hotel brand\'s loyalty scheme+ maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities+ set reception departmental targets and objectives, work schedules, budgets, policies, and procedures+ monitor the appearance, standards, and performance of the front office team members with an emphasis on training and teamwork+ ensure team members have current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area, and are continuously trained to learn and understand policies and practices+ maintain good communication and working relationships with all hotel departments+ monitor staffing levels to meet cover business demands+ conduct monthly communication meetings and produce minutes+ manage staff performance issues in compliance with company policies and procedures+ recruit, manage, train and develop the reception team+ act in accordance with policies and procedures when working with front of house equipment and property management systems+ assist with other departments, as necessary+ what are we looking for? Reception managers serving hilton brands are always working on behalf of our guests and working with other team members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:+ previous supervisory experience in front office within the hotel/leisure/retail sector+ high level of it proficiency+ high level of commercial awareness and sales capabilities+ experience of managing people and developing people+ previous experience of managing a department and profit and loss account+ excellent leadership, interpersonal and communication skills+ accountable and resilient+ commitment to delivering a high level of customer service+ ability to work under pressure+ excellent grooming standards+ flexibility to respond to a variety of work situations+ ability to work on your own and as part of a teamit would be advantageous in this position for you to demonstrate the following capabilities and distinctions:+ familiar with property management systems+ a degree or diploma in hotel management or equivalent+ what will it be like to work for hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands (. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing team members are at the heart of it all!Job: guest services, operations, and front officetitle: reception managerlocation: nullrequisition id: hot0bxb3eoe/aa/disabled/veteransrevenue managera revenue manager manages the hotel sales and marketing plans by recommending growth efforts, monitoring progress, and ensuring that the hotel is competitively positioned within the local marketplace.what will i be doing?As revenue manager, you are responsible for analyzing and presenting financial data that will help the sales and senior executive teams to make well-informed decisions about potential new business and the market, in general.manage and lead the team through day-to-day operations, as well as strategically guide the revenue department to achieve team and organizational goalsensure yield exemptions are investigated and analyzed and new business opportunities are identifiedgather and analyze statistics, yield information and all other relevant information in order to identify potential new business, markets and trends, and to minimize riskprepare a three-month market segment outlook and maintain on a daily basis by monitoring actual results versus forecast for plan achievementcomplete and analyze month-end reportsoutline risks and opportunities relative to meeting rooms versus guest room availability to present at weekly meetingsrecord and analyze all refused, lost, cancelled and waitlisted business for both guest rooms and conference and banquet (conference and banquet) meeting spaceensure effective information gathering and analysis is conducted in order to identify and maximize on all possible opportunities and minimize any risksensure team members have current knowledge for all relevant processes, policies and promotions, as necessary, to perform their dutiesmanage staff performance in compliance with company policies and proceduresrecruit, manage, train and develop the revenue teamwhat are we looking for?A revenue manager serving hilton brands is always working on behalf of our guests and working with other team members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:+ positive attitude and good communication skills+ commitment to delivering a high level of customer service+ excellent grooming standards+ flexibility to respond to a range of different work situations+ ability to work under pressure and under own initiative+ previous experience in sales role with the ability to close a saleit would be advantageous in this position for you to demonstrate the following capabilities and distinctions:+ knowledge of local market+ knowledge of hospitality+ passion for sales and for achieving targets and objectives+ degree level qualification in a relevant fieldwhat will it be like to work for hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing team members are at the heart of it all!Job: revenue managementtitle: revenue managerlocation: nullrequisition id: hot0bumbeoe/aa/disabled/veteransstore managera store manager will oversee the store team to efficiently control the store\'s inventory levels.what will i do?As a store manager, you will efficiently manage the store\'s inventory levels by performing the following tasks to the highest standards:+ control the minimum and maximum inventory levels of all products in the store.effectively manage slow-moving products through communication.check incoming merchandise with the accounts payable department.perform administrative processes and payroll issues.supervise the store team and ensure the performance of direct reports.what are we looking for? Hilton brands store managers always work for our guests and collaborate with other team members. To successfully perform in this role, you must maintain the following attitude, behavior, skills, and values:+ excellent organizational and communication skills+ previous experience in a stocker position+ demonstrated supervisory skills+ passion for professional development within a global organizationwhat will it be like to work at hilton?Hilton is the leading global hospitality company, spanning the lodging industry from luxurious full-service hotels and resorts to extended-stay suites and mid-range hotels. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across all its global brands. Our vision of "filling the earth with the light and warmth of hospitality" unites us as a team to create extraordinary hospitality experiences around the world every day. And our incredible team members are at the heart of it all!Job: supply management, procurement, purchasing, and receivingtitle: store managerlocation: nullrequisition id: hot0bvooeoe/aa/disabled/veteransbar managera bar manager manages the bar service to offer a high quality, efficient beverage service that adds to a superior guest experience and is in accordance with licensing regulations associated with alcoholic beverages.what will i be doing?As a bar manager, you will manage the bar service to offer a high quality, efficient beverage service that adds to a superior guest experience and is in accordance with licensing regulations associated with alcoholic beverages. Specifically, you will be responsible for performing the following tasks to the highest standards:+ maintain an effective bar service with an emphasis on high quality, efficient service.note: the initial content has been preserved and restructured into valid html using only allowed tags. The overall job information remains intact, with presentational tags removed where applicable, and all occurrences of converted to. The final description maintains sections and responsibilities for marketing manager as well as other roles referenced in the original text.
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