Overview
technical sales support & customer training engineer – flow control & sealing (dixon valve). Location: monterrey, nuevo león. Industry: industrial accessories distributor (fluid transport hoses, fittings and flow control). Schedule: monday to friday, 8:00 a.m. to 6:00 p.m. Work mode: on-site. Travel: national and usa travel required. Visa & passport: required.
responsibilities
* technical sales support
o provide technical product specifications, limitations and application recommendations
o support pre-sales and post-sales activities via phone, email and field visits
o assist customer service with technical inquiries
o support product demonstrations and technical presentations
o recommend correct product selection based on application requirements
* training & development
o lead monthly on-site training workshops in monterrey and mexico city
o conduct monthly virtual training sessions for distributors
o coordinate training logistics including registration, scheduling, travel and certificates
o develop presentations, manuals and technical training materials
* field and customer support
o conduct regional field visits with sales teams
o deliver on-site technical training to distributors and end users
o identify upsell and cross-sell opportunities during customer visits
candidate profile
* education: bachelor’s degree in industrial, mechanical, mechatronics engineering or related field
* experience: 1 to 2 years in technical support, application engineering, technical sales support or industrial environments
technical skills
* understanding of technical drawings and specifications
* microsoft office advanced
* erp system knowledge desirable
* knowledge of elastomers, hoses, fittings, couplings and flow control products preferred
* knowledge of thread types npt, bsp, jic, orfs and metric is a plus
languages: advanced english required
other requirements: valid u.s. Visa and passport and availability to travel
soft skills
* detail-oriented and proactive
* strong communication and organizational skills
* comfortable delivering presentations and training sessions
* customer-focused mindset
compensation and benefits
* monthly salary: mxn 27,000 gross
* payment: biweekly
* benefits: imss, vacation and annual bonus
* grocery vouchers
* private medical insurance after 3 months
* gym membership support
keywords: ventas, cambaceo, sales, ingeniero, engineers, ingeniera, ing, engineer, industrial, industria
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