*additional information*
*job number*25090223
*job category*sales & marketing
*location*mexico regional office, ejercito nacional no. 350 suite 4c, mexico city, méx, mexico, 11560
*schedule*full time
*located remotely?*n
*position type* management
*job summary*
the senior sales manager is responsible for total account management of assigned high-value accounts, with a primary focus on driving business to the luxury and premium brands within our hotel portfolio. While the emphasis is on these upscale properties, the role is not limited to them and may include selling across the broader portfolio as needed.
This role executes strategic account management principles to maximize revenue opportunities across transient, extended stay, leisure, group, and catering segments. The senior sales manager partners closely with sales & marketing leadership and property-level teams to develop and implement comprehensive strategies that grow market share and strengthen client relationships to achieve stakeholders’ objectives
*key responsibilities*:
- lead strategic sales efforts for luxury and premium hotels, while supporting cross-selling initiatives across the full portfolio.
- manage a portfolio of complex, high-producing accounts, ensuring consistent engagement and revenue growth.
- develop and execute tailored account strategies to penetrate new business and expand existing relationships.
- collaborate with the director of national sales and other sales leaders to align on goals, share insights, and drive performance.
- provide mentorship and day-to-day guidance to sales associates as needed.
- represent the brand at industry events, trade shows, and client meetings to enhance visibility and build long-term partnerships.
*candidate profile*
associate degree (2-year) from an accredited institution in business administration, marketing, hotel and restaurant management, or a related field. 5 years of experience in sales and marketing, or a related professional area.
*preferred*:
- bachelor’s degree in business, marketing, hospitality management, or a related discipline.
- minimum of 4 years of experience in sales and marketing or a related professional area.
- proven track record of at least 3 years managing luxury accounts within the hospitality industry.
- previous experience in lodging sales or hotel group sales.
- fluency in english and spanish (spoken and written) is strongly preferred.
*core work activities*
*understanding markets & maximizing revenue*
- develops and implements the overall account strategy for complex high producing assigned accounts.
- retains, expands and grows account revenue of existing accounts through total account penetration, margin management, and implementation of sales and marketing initiatives.
- penetrates assigned accounts for transients, group as well as exploring opportunities for catering sales business
- identifies and aggressively solicits new accounts.
- develops and implements strategic sales plans
- builds and strengthens accounts with existing and new customers, industry organizations and brand network to enable future bookings. Activities include sales calls, entertainment, fam trips, trade shows, etc.
- understands the overall market dynamics - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and how to sell to assigned accounts.
- identifies emerging business opportunities and risks within assigned accounts and provide feedback to key stakeholders (i.e., property leadership, direct leadership).
- identifies and implements process improvements and best practices.
- promotes accountability to drive superior business results.
- achieves account revenue and sales goals as defined by leadership. Develops and achieves operating budgets and manage controllable expenses.
- anticipates and identifies business opportunities and challenges and respond with a profitable strategy that aligns with overall business direction.
- increases local penetration of high potential accounts to optimize demand across all brands and satisfy important property needs. Engages in property related events that support the development of existing and new accounts (e.g., gm reception, concierge level hospitality).
*conducting sales activities*
*sales strategy execution*
- executes sales strategies to achieve property and portfolio revenue goals, with a focus on luxury and premium brands.
- develops and solicits specific accounts to drive business across transient, extended stay, leisure, group, and catering segments.
- maintains and grows current business while identifying new opportunities within assigned accounts.
- leverages technical and business knowledge to support sales efforts across the market*.*
*account qualification & development*
- fully qualifies 100% of assigned accounts using marriott’s standards and criteria.
- maps all departments and decision-makers within each account to uncover full business potential.
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