Description
at fifa26, our vision is to unite the world through the greatest sporting event of all time. The fifa world cup 26™ will mark the first time that the tournament will feature 48 teams and will be hosted by three countries: canada, mexico and the usa. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across north america and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience.
Position overview
reporting to the head of catering, the venue catering coordinator will oversee and manage on‑site catering operations to ensure seamless food and beverage service delivery for all key functional areas during the fifa club world cup 2025. This role focuses on tournament‑time execution and oversight of catering services, ensuring exceptional dining experiences for teams, referees, youth programme participants, media, broadcasting staff, workforce, volunteers, fifa partners and suppliers. It requires close collaboration with stadium management, caterers, infrastructure teams, venue operations directors, accreditation, security, it, marketing, and other stakeholders to guarantee efficient and high‑quality service execution throughout the tournament.
Key responsibilities
work closely with the venue catering manager to coordinate catering logistics across all functional areas within the venue, ensuring smooth communication with vendors and internal teams.
Maintain accurate records of meal counts and catering requests, supporting timely service and effective reporting.
Participate in on‑site service delivery by checking setups, observing guest flow, and promptly communicating operational issues to the manager.
Compile and organize daily catering performance data, including meal numbers, feedback logs and incident reports for submission to the tournament operations center (toc).
Assist in post‑service reviews by gathering feedback from functional‑area representatives and summarizing key takeaways.
Participate in training sessions or briefings led by the venue catering manager to ensure catering staff are aligned with standards and procedures.
Help compile photo documentation of service setups, signage and sustainability efforts for reporting and post‑event analysis.
Monitor guest flow patterns throughout meal service periods to identify congestion points or service delays, communicating adjustments to improve efficiency and satisfaction.
Qualifications & profile
accountability: demonstrate commitment to responsibilities and objectively analyse one’s behaviour, assuming consequences of actions and learning from mistakes.
Decision making: identify and swiftly make decisions in critical situations, take initiative, explore alternative solutions and respond promptly to unforeseen circumstances.
Inclusivity: achieve shared organisational objectives by sharing information with colleagues across all levels and divisions, influencing others and maintaining a network of support contacts.
Initiative: capacity to break new ground, look for unconventional solutions and produce fresh ideas.
Innovation: capacity to break new ground, look for unconventional solutions and produce fresh ideas.
Leadership: ability to lead colleagues and partners, encourage teamwork and delegate authority or decision‑making power as needed to achieve results.
Vision: perceive the organisation’s global environmental impact, anticipate decision consequences, grasp organisational missions and formulate strategic plans.
Education & qualifications
bachelor’s degree or similar higher education in hospitality management, events management, culinary arts or food service management.
Team player, capable of working autonomously and meeting tight deadlines.
Solution oriented with a strong attention to detail.
Exceptional communication and organisational skills.
Problem‑solving and conflict‑resolution skills.
Positive attitude, patience and persistence.
International, cross‑cultural work experience preferred.
Work experience
minimum of three years of experience in project management processes or a similar role.
Strong understanding of logistics, supplier coordination and on‑site service execution.
Ability to manage multiple zones and lead operational delivery under tight tournament schedules.
Experience building or evaluating innovative solutions.
Knowledge of international football (soccer), hospitality or catering in u.s. stadiums and fifa world cups or large‑scale sports events.
Strong communication and interpersonal skills, with an emphasis on clarity, follow‑up and teamwork.
Competence in data collection, reconciliation and reporting to support operational decision‑making.
Experience contributing to sustainability or waste‑management programmes within food service or events.
Experience supporting operational planning through documentation, scheduling and coordination of service timelines.
Languages
fluent in english. Spanish and french are a bonus.
Technology
proficient in ms office (excel, word, powerpoint, visio & project) and planning software and online collaboration tools.
Benefits
fifa26 offers a competitive benefits package, including medical, dental, vision, disability insurance, life insurance and a 401(k) retirement plan.
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