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(vc451) | senior engagement lead

Guadalajara, Jal
MOHARA
Publicada el 20 septiembre
Descripción

Why this role matters

At MOHARA we exist to breathe life into
good
ideas—helping the pioneers who have them delight millions and advance society through technology. Our vision is a world where every good idea has a chance to shine. We make that real by partnering with founders and venture teams to turn ideas into products and businesses that change lives for the better.

As a Senior Engagement Lead you'll keep that promise at scale—guiding up to four Engagement Leads / Project Managers and multidisciplinary squads (≈15 engineers & designers) across multiple client programs. Your craft blends product thinking, programme oversight and account stewardship so that every project stays
green
, delights customers and meets its commercial targets.

Core responsibilities

Product

As a product leader, you will:

- Shape clear, lean roadmaps in collaboration with founders.
- Translate opportunities into testable, incremental releases.
- Step back from the code to keep the bigger "why" in focus.

This demonstrates our values:

MO_PRO
– acting as a trusted product advisor.

MO_GRO
– building for long-term value.

Account Management

In managing client relationships, you will:

- Own the client relationship, including budgets and forecasts.
- Identify and surface insights that can lead to account expansion.
- Facilitate clear, jargon-free technical discussions.

This reflects our values:

MO_FLO
– ensuring transparent processes and data.

MO_ANA
– practicing empathy with brave honesty.

Project Oversight

To oversee projects effectively, you will:

- Ensure multiple teams stay "green" on scope, budget, timeline, and quality.
- Proactively remove blockers, manage risk, and escalate issues early.
- Coach Engagement Leads and PMs in our Engagement Fundamentals (F1–F6).

This shows our values:

MO_FLO
– delivering in a repeatable, reliable way.

MO_PRO
– executing with discipline.

What success looks like in this role

- Clients are satisfied
- Projects remain in green health for scope, timeline and budget.
- Programme portfolio meets or beats target gross margin.
- Engagement Leads / PMs grow and progress within MOHARA.

You'll fit this role if you…

- Bring 5+ years leading digital product delivery (agency, venture studio or scale-up).
- Have shipped multiple software products end-to-end and love balancing product-market thinking with engineering realities.
- Can run a project P&L;, speak commercial metrics and still geek-out with designers and devs.
- Lead through context, coaching and clear expectations—not micro-management.
- Communicate fluently in English.
- Are eligible to work in México and open to occasional travel (UK, Thailand, South Africa, etc.).

Life at MOHARA

We're a distributed venture builder that values
Professional Expertise, Growth mindset, Reliable process, and Brave-curious-empathetic collaboration
every day. You'll join teammates who:

- Invest, not just invoice—we sometimes take sweat-equity alongside fees, but regardless, we're building for the long term with our clients
- Share knowledge openly—from Project Owner and MO_PRO courses to product teardowns.
- Support the whole human—flex hours, mental-health resources, and a culture that owns mistakes early and learns from them.

Benefits

- Competitive, negotiable salary (MXN, pegged to experience).
- 10 days paid holiday plus an additional 2 days accruing per year of employment + "birthday off" + option to buy/sell 5 days.
- Company-issued MacBook.
- Regular local socials and short-term exchanges to Bangkok, London, Cape Town.
- Hybrid work model & vibrant Guadalajara coworking space. (Exact details confirmed during offer stage.)
- Annual Company Social

How we hire

1. Intro chat (30 min) – meet an Engagement peer, talk goals & culture-add.
2. Case walkthrough (60 min) – present a real product/programme story; we'll dive into decisions, numbers, and lessons.
3. Values + leadership panel (60 min) – explore how you enable teams and live MO_PRO/GRO/FLO/ANA.
4. Founder conversation (30 min) – final fit & offer discussion with a Co-CEO.

We aim to complete the process inside three weeks and give actionable feedback at every step.

Ready to pioneer together?

Apply at

Location:
Guadalajara, Mexico (hybrid, with flexible remote days)

Department:
Engagement Function

Reports to:
Co-CEO & Head of Engagement

Contract Type:
Contractor (6 months)

(If you don't hear from us within 30 days, please assume the role has been filled—thank you for understanding.)

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