We are looking for a booking specialist to join our team in a remote position. This role involves supporting the daily operations of your own travel agency while ensuring a seamless experience for clients.
the ideal candidate is a highly motivated individual with excellent organizational skills, strong attention to detail, and effective communication abilities in both written and verbal interactions.
responsibilities
* manage communications – handle inbound calls and emails, directing inquiries to the appropriate team members.
* schedule coordination – arrange meetings based on availability across different teams and stakeholders.
* organize resources – maintain and optimize processes for document management and accessibility.
* training and certifications – provide accurate guidance to travelers regarding bookings and travel requirements.
* policy communication – inform clients and team members about new procedures, regulations, and travel guidelines.
* executive support – assist with travel bookings, expense reports, and communications for senior-level staff as needed.
requirements
* high school diploma.
* experience in the travel industry is not necessary.
* strong organizational, communication, and time-management skills.
* ability to work efficiently in a fast-paced environment.
* positive and proactive attitude.
* problem-solving mindset with resourcefulness and creativity.
* familiarity with a computer, smartphone, tablet, etc.
* proficiency in microsoft office (especially excel and powerpoint) and google platforms.
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