Responsibility for providing accurate and timely sales incentive calculations and payments (sips). Review of team's calculations ensuring accuracy and in line with agreed sales incentive plan targets and definitions focus on providing the best customer service, supporting and challenging positively. Responsible for the resolution of complex inquiries and issues. Providing information and support for business decision making and exception processes. Support of the annual sales plan development & implementation identify and drive the delivery of key initiatives and process improvement, collaborating with the sales ops team and regional sips (sales incentive payments) leads. Identifying potential issues through analysis and knowledge implement changes throughout the year based on new compensation plans for employees or new contracts. Ensure updates are effectively communicated to the team and provide training and coaching as required. Collaborate with other region leads to ensure alignment of processes and knowledge developing and training the team, providing regular feedback and performance reviews skills detail oriented with ability to handle complex data. Experience in managing confidential data. Excellent customer focus and strong collaboration skills, working in diverse organizations and teams excellent communications skills, including with non-finance people at all levels strong analytical skills, combined with impeccable business judgment ability to work in a high pressured, fast moving, and challenging environment ability to work effectively under time critical deadlines, able to manage priorities role requirements and qualifications bachelor's degree in accounting, finance or economics or relevant finance qualification. Two or more years of previous experience working in a finance or payroll environment fluent in english and at least one other language (french, spanish or portuguese) experience in identifying and driving process improvement excel intermediate level johnson controls does not request pregnancy or hiv testing as a requirement for admission, permanence or promotion_ j-18808-ljbffr