Job summary
the quality supervisor is responsible for overseeing daily quality control activities to ensure products meet company standards, customer expectations, and regulatory requirements. This role leads quality inspectors/technicians, drives continuous improvement, and ensures compliance with internal procedures and external regulations.
key responsibilities
* supervise and coordinate the activities of quality inspectors and technicians
* ensure products, processes, and materials meet quality standards and specifications
* conduct and oversee inspections, audits, and testing activities
* investigate non-conformances, customer complaints, and quality issues; lead root cause analysis and corrective/preventive actions (capa)
* maintain and improve quality systems, procedures, and work instructions
* ensure compliance with applicable standards (e.g., iso, gmp, haccp, fda, or customer-specific requirements)
* train employees on quality standards, procedures, and best practices
* monitor quality performance metrics and prepare reports for management
* support internal and external audits and regulatory inspections
* collaborate with production, engineering, and supply chain teams to improve quality and efficiency
qualifications
* bachelor's degree in quality, engineering, manufacturing, or a related field (or equivalent experience)
* 7–10 years of experience in quality control or assurance, including supervisory experience and mandatory previous experience in metal mechanical automotive area
* strong knowledge of quality tools (spc, root cause analysis, fmea, 5 whys, etc.)
* familiarity with quality management systems and regulatory requirements
* ability to read and interpret technical drawings, specifications, and procedures
* strong leadership, communication, and problem-solving skills
preferred skills
* experience with iso 9001, iso 14001, gmp, or other industry standards
* internal or lead auditor certification
* experience with continuous improvement methodologies (lean, six sigma)
* proficiency in quality software and microsoft office
working conditions
* manufacturing/production environment
* may require standing, walking, or occasional lifting
* possible shift work or extended hours during audits or investigations