*overview*:
- fm global is a leading property insurer of the world's largest businesses, providing more than one-third of fortune 1000-size companies with engineering-based risk management and property insurance solutions. Fm global helps clients maintain continuity in their business operations by drawing upon state-of-the-art loss-prevention engineering and research; risk management skills and support services; tailored risk transfer capabilities; and superior financial strength. To do so, we rely on a dynamic, culturally diverse group of employees, working in more than 100 countries, in a variety of challenging roles.fm global latin america operations is looking for *a marketing specialist*. This position will report to our client service manager and will be based out of our monterrey office located in san pedro garza garcia; however this person *will provide support to our client service teams in both sao paulo and monterrey.*responsibilities*:
- use knowledge of our business and offerings and connect them to the client needs through personalized client-facing collateral (e.g., client service plans, risk improvement plans and stewardships). Identify internal and external resources for use in marketing execution for targeted strategic accounts.
- understand which internal marketing campaigns and assets to use for individual account engagement planning.
- review and understand client relationship survey scores and support csts to modify internally and externally facing material to addresses deficiencies, if any, in those scores.
- orchestrate and lead ongoing account check-ins with csts to ensure account goals, key contacts and account plans stay on track and discuss upcoming account requirements and modifications.
- measure and analyze client-centric program performance on agreed-upon account targets. Provide ongoing data and insights on strategic accounts and contacts within these accounts.
*qualifications*:
- bachelor’s degree in marketing, graphic design, or related field. 2+ years of marketing experience is desired.
- excellent verbal and written communications skills in english and spanish. Portuguese is desirable.
- project management skills.
- ability to influence and lead initiatives.
- thorough knowledge of the complete suite of microsoft products.
- experience with crm systems (i.e., microsoft dynamics 365) a plus.
- excellent creative suite skills
- working knowledge of adobe indesign, photoshop, illustrator
- proven experience mining the web and familiarity with social networking tools.
- proven ability to multi-task and establish priorities.
- ability to be proactive, goal oriented and collaborative.
- ability to quickly learn new technologies.
We offer a dynamic and challenging work environment that is personally and professionally rewarding. There are a wide range of growth and career opportunities worldwide. Professional development is an integral part of our philosophy; thus, our employees are engaged in appropriate international and national training and development programs.