*_ responsibilities: _*
- design and manage customized customer experiences and briefing to be presented in our customer welcome center.
- partner to identify and organize appropriate presentations and discussion leaders for complex/strategic briefings.
- manage briefings that focus on strategic accounts, large revenue deals and major relationship opportunities.
- provide active management throughout briefing to provide notes and action items for follow-up after the briefing.
- provide feedback with post
- briefing analysis of insights and opportunities for improvement.
- provide direction and guidance to process improvements and establishing policies in the customer welcome center, mentors and/or coaches and peers.
*_ education and experience required: _*
- ba or bs in marketing or related field; mba preferred.
- 5+ years marketing experience.
- industry, sales, channel and/or project management experience a plus.
*_ knowledge and skills: _*
- in-knowledge of marketing fundamental, products/ services/solution lifecycle and knowledge management.
- working knowledge of industry and customer segment.
- familiarity with and/or experience in partner management.
- excellent written/oral communications and analytical skills.
- strong interpersonal skills; ability to manage virtual teams.
- strong negotiating skills.
- ability to interface effectively with multiple levels of management and functional disciplines.
- strong ability to influence and drive consensus.
- business fluent in english.