Why join us
if you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you!
about the role
we are looking for a technical program manager to lead large-scale, cross-functional initiatives across our marketplace ecosystem. You will own end-to-end delivery of complex platform programs — including unified account systems, ciam integrations, and emerging ai capabilities — operating within a centralized tpmo structure. This role requires genuine technical acumen: understanding system architecture and cross-platform dependencies is as important as program execution.
what you will do
* lead end-to-end program management for large, cross-team marketplace initiatives;
* drive planning, execution, and delivery of complex product and platform programs;
* translate high-level initiatives into structured programs with clear deliverables, milestones, and ownership;
* partner closely with product, engineering, ux, and leadership to align on scope, priorities, and timelines;
* understand system-level architecture and cross-platform dependencies to effectively coordinate execution;
* identify risks, dependencies, and bottlenecks, and proactively drive mitigation strategies;
* manage and prioritize a portfolio/backlog of initiatives aligned with business goals;
* coordinate cross-functional roadmaps and ensure consistent delivery across teams;
* own key program artifacts such as project plans, raci, status reporting, and documentation;
* support and manage tpm/pm contractor capacity across multiple initiatives;
* ensure delivery against marketplace okrs including growth, efficiency, and ktlo/run-operate goals;
* maintain clear, consistent communication across all levels of the organization.
must haves
* +4 years of experience in program management roles;
* strong understanding of high-level system architecture and end-to-end system flows;
* proven ability to think critically and solve complex problems with a structured, solutions-oriented approach;
* solid program and project management fundamentals such as raci, project planning, and risk management;
* experience leading cross-functional programs involving product, engineering, and ux teams;
* ability to manage multiple initiatives and prioritize effectively in a fast-paced environment;
* strong stakeholder management skills, with experience engaging tdms, pms, directors, and senior leaders;
* strong upper-intermediate or advanced english communication skills, both written and verbal;
* proactive ownership mindset with the ability to define objectives and drive outcomes;
* experience managing dependencies across technical teams and systems;
* proficiency with tools such as google workspace, jira, and ppm tools;
* strong communication and collaboration skills.
nice to haves
* experience working on ai-related initiatives or integrations;
* familiarity with ciam systems, messaging platforms, or large-scale identity systems;
* experience working within tpmo or shared services program structures;
* exposure to marketplace or platform-based product environments.
perks and benefits
* professional growth: mentorship, techtalks, and personalized growth roadmaps.
* competitive compensation: usd-based pay with education, fitness, and team activity budgets.
* exciting projects: modern solutions with fortune 500 and top product companies.
* flextime: flexible schedule with remote and office options.
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