Hybrid job in guadalajara
advanced english level is required
responsibilities:
· single point of contact for railroad crew management system and primary liaison point to business operations team, i.t. and processes related to crew management.
· actively seek out, collect, organize, and prioritize requirements.
· translating business requirements into technical narratives for development.
· liaising with business on requirements, development outcomes and improvements.
· performing process and systems impact gap analysis.
· preparing and setting functional and non-functional acceptance criteria input for test scenarios.
· assisting/supporting in the release management process.
· validation accountability to ensure that the solution meets the business need/ determines the most appropriate response to identified defects.
· develops abstract models that describe a business domain.
· establish and maintain effective communications with stakeholders and associated teams.
· co-ordinate with offshore team for knowledge transfer, collaboration to ensure progress.
· flexible to take calls with offshore teams and manage time zone based availability
qualifications
· 3 to 8 years of experience in business analysis in the transportation/ railroad domain. Preference would be given to candidates with deep domain knowledge of north america railroads.
· fluency in english & spanish (reading, writing, and comprehension) is required for this role
· ability to understand existing cobol/mainframe code to extract system process and logic.
· hands-on experience in systems like crew management, locomotive management, railroad freight management process would be ideal.
· proficient in ms office, with emphasis on visio and ms excel.
· understanding of data integration issues.
· familiarity with complex data and structures.
· knowledge of physical and logical data modelling concepts.
· a self-starter, can-do attitude – i.e. "what areas can i apply myself in and take ownership/responsibility and to be the go-to person in those areas"
· flexibility – needs to be comfortable and effective in various roles ("wear different hats") as well as the ability to go broad and/or deep as needed. Must be comfortable with high levels of ambiguity and be willing to make reasoned decisions.
· a highly collaborative working style
· an ability to quickly absorb business processes and systems that implement those processes
· an ability to work with geographically distributed teams
· ability to engage with diverse audience from business users to cxos
· proficient in presentations, written and verbal communication.
· ability to collaborate cross-functionally with individuals in a wide variety of disciplines and backgrounds and build strategic relationships.