About the Role
As an Account Manager Latin America, your purpose is to oversee and manage a portfolio of high-value clients. You will build deep relationships, understand their business needs, and provide strategic solutions to meet their goals. With your exceptional communication and negotiation skills, you will ensure client satisfaction and revenue growth for the company.
Responsibilities
Building and maintaining lasting relationships with clients through regular communication and meetings.
Cultivating customer connections by building compelling, lasting relationships by engaging with key decision-makers, fostering trust, and ensuring loyalty
Understanding customer needs proactively learning and leading with insight to grasp customer workflows, delivering exceptional value
Enhancing engagement via diverse channels such as phone, email, social media, video, regular onsite visits and monthly travel to specific clients.
Requirements
Demonstrate success in managing, retaining, and growing revenue, with a sense of accountability for achieving sales results.
Be inquisitive and unafraid to question the status quo, dedicated to improving customer outcomes.
Build world-class customer experiences, coupled with excellent communication skills, both verbal and written.
Be versátil and adaptable to the dynamic market, customer needs, and business landscape. Working effectively under pressure, being available for international travel, and being fluent in English and advanced in Spanish. Having experience in working with CRM systems, Salesforce.com
Self-motivation, and competitiveness, along with an entrepreneurial spirit for creative problem-solving
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-855-833-5120.
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📌 Regional Account Manager, Latin America
🏢 RELX
📍 Tuxtla Gutiérrez