Reservation agent (spanish & english) –
hoy
position summary
ø reservation agent (spanish & english) - $20,000-$2,000 pesos monthly + 10% attendance bonus. Monthly commission which can range from 2,000-10,000 depending on kpi achievements. Agents will be scheduled for 40 hours per week. Can include weekends and weekdays.
benefits
* attendance bonus
* savings fund
* life insurance
* food voucher
* at law benefits
* career progression opportunities
ø additional client reservation agent: on average, new employees will be able to progress within 3-6 months.
ø elite reservation agent: on average, new employees will be able to progress within 6-9 months.
ø monthly development workshops to add new skills to your existing knowledge.
essential functions
reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* handle inbound and outbound calls with reservation requests and perform all other club services functions.
* provide world class service on all calls by using resortcom call quality model.
* effectively resolve customer issues and complaints through proper research, identify solutions and take ownership.
* educate members on amenities, activities, products, and services offered at each resort.
* maintain a working knowledge of all resorts, company policies, procedures, products, and services.
* meet or exceed daily, weekly, and monthly sales goal.
* will need to work flexible schedules that vary according to business needs.
* adhere to assigned shift schedule and break and lunch schedules.
* attend and complete all required and compliance training.
* perform other duties as assigned.
other duties
this job description is not designed to cover all activities, duties or responsibilities and may change at any time with or without notice.
work environment
the work is conducted in an office environment with typically high noise. Travel may be required for training and meetings. Evenings and weekend work may be required based on workload.
required education and experience
* bilingual (english - spanish)
* high school diploma (or high school equivalence certificate)
* excellent organizational, multi-tasking and prioritizing skills
* ability to work under pressure (high sales environment/strong customer service)
* proper phone etiquette
* problem solving skills
* outstanding customer service skills
* data entry experience
* able to build relationships
* customer focus
tipo de puesto: tiempo completo
sueldo: a partir de $22,000. 0 al mes
benefits
* caja de ahorro
* vales de despensa
schedule:
* turno de 8 horas
* turno mixto
supplemental pay:
* bono de asistencia
idioma:
* inglés (obligatorio)
lugar de trabajo: empleo presencial
fecha de inicio prevista: 01/10/2024
tipo de puesto: tiempo completo
sueldo: $ 2,000.00 al mes
pago complementario:
* bono de asistencia
* bono de productividad
fecha límite para postularse: 17/09/2024
fecha de inicio prevista: 01/10/2024
manager-member services mx
hoy
position summary
this position reports to the senior manager of member & client experience and is responsible for ensuring the member services department in guadalajara is fully operational, with focus on exceeding expectations both internally and externally. Requires attention to detail, knowledge of services provided, follow-through and leadership by example. Responsible for all aspects of the member services division in guadalajara, including process implementation, report generation, employee development, client relationship development, new service implementations, coaching, and mentoring.
- salary grade: $45,000 - $0,000 salary + potential to make up to 30,000 monthly bonus.
- position type: salaried, full-time, in-office.
- expected hours of work: must be available any day/time; long shifts may be required. Schedule determined by business needs.
- reports to: senior manager of member & client experience
essential functions
reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* provide daily directions and communication to the member services department to ensure goals including revenue generation and client experience servicing.
* lead employees using performance management and development processes with regular 1-2-1 meetings.
* manage the floor with supervisors & team leads; collaborate with workforce to ensure staffing and service levels; supervise day-to-day staff performance.
* support onboarding and development processes; deliver high standards of customer service and achieve monthly goals (revenue, service level, quality assurance).
* provide ongoing feedback and coaching; empower employees to take responsibility and stay accountable.
* establish guiding principles for the division aligned with organizational goals.
* estimate requirements and assist with annual budgets; maintain professionalism and integrity.
* resolve employee relations issues; maintain a high-quality work environment.
* collaborate to create and update standard operating procedures (sops).
* inform leadership of issues or opportunities; communicate with the leadership team.
* other duties as assigned.
other duties
this job description does not guarantee all duties; responsibilities may change as needed.
teléfonista hotsson country club
hoy
barista - suc country club
hoy
restaurante sanopecado solicita barista suc country club
objetivo del puesto: preparar bebidas con la mejor calidad e higiene.
requisitos
* preferente experiencia previa en el puesto.
* disponibilidad de horario.
* facil acceso a la zona de trabajo.
horario
lunes a domingo de 9:00 a.m. a 5:00 p.m.; descanso entre semana.
ofrecemos
sueldo: $2,000.00 pesos libres a la semana (pago semanal). Propinas semanales aprox 400-450.
prestaciones de ley.
zona de trabajo
mar mediterráneo 1109, country club, 44610 guadalajara, jal.
tipo de puesto: tiempo completo
sueldo: $1,000.00 - 2,450.00 a la semana
tipo de jornada: incluye fines de semana; turno de 8 horas
experiencia: 1 año como barista (deseable)
lugar de trabajo: empleo presencial
auxiliar contable - col. Country club
hoy
importante despacho contable fiscal solicita: por expansion solicitamos auxiliar contable
requisitos:
* experiência mínima de 1 año despacho fiscal contable.
* manejo contable de la operación entre 10 y 12 empresas.
* contpaq contabilidad y nóminas; facturación electrónica; portal de sat.
funciones
* conciliaciones bancarias; captura de información contable; trámites ante el sat.
* cálculo y revisión de impuestos; declaraciones mensuales y anuales (sat, imss, infonavit).
* revisión de facturación y nómina; captura de datos; análisis de información.
* declaraciones provisionales; papeles de trabajo; determinación de impuestos; diot; conciliaciones bancarias.
competencias
* eficiencia; proactividad; buena gestión bajo presión; puntualidad; honestidad.
* gestiones ante sat y bancos.
ofrecemos
sueldo inicial $14,000 mensuales libres + bonos. Prestaciones de ley y sgmm. Horario de lunes a viernes 9:00-18:00. Zona de trabajo: col. Country club, zapopan.
sueldo: a partir de $14,000.00 al mes
camarista/o hotel hotsson country club
hoy
edad: 18 a 45 años; estado civil: indistinto; escolaridad: bachillerato terminado; experiência: 6 meses como auxiliar de compras; horario: lunes a viernes 9-19, sábados 9-13; realiza compras y órdenes de compras en efectivo; erp para control de almacén e inventarios.
actividades del puesto: alta/baja de artículos, reportes, excel intermedio, compras, revisión de inventarios.
tipo de puesto: tiempo completo
sueldo: a partir de $11,000.00 al mes
lugar de trabajo: empleo presencial
fecha de inicio prevista: 30/11/2024
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