Purpose and scope:
knowledgeable, developing intermediate level technician performing normal functions under general supervision. Performs scheduled and unscheduled semi-routine repair, maintenance activities and operational condition of all medical equipment, water systems and the physical plant in assigned facilities that ensure patient safety and staff operating equipment in accordance with company policies and procedures, manufacturer’s documentation, industry standards and local, state and federal regulatory requirements. Performs cost containment activities related to repair and maintenance and monthly technical cqi/qai duties. Functions as an equipment “trouble-shooter” to identify and ensure resolution to problems.
Principal duties and responsibilities:
under general supervision, performs moderate scope semi-routine tasks in nature requiring full knowledge of general aspects of the job, including but not limited to the following:
repair and maintenance:
- performs and/or oversees timely maintenance, troubleshooting, and repair activities to water treatment equipment, dialysis equipment, ancillary equipment, test equipment, and the physical plant as required and recommended by the manufacturer and established company policy and procedures, including maintaining aesthetics of the equipment and water room.
- coordinates and completes scheduled and unscheduled repair and maintenance of physical plant by company approved vendors.
- oversees maintenance of all ancillary devices assuring it follows manufacturer’s recommendations and in compliance with company policies and procedures, industry standards and local, state and federal regulatory requirements.
- acts as equipment “trouble-shooter”, identifying where problems exist and recommending resolution as needed utilizing acquired knowledge of company machinery, equipment, and systems.
- purchases and maintains an inventory of service parts using approved sources and ensures rga and warranty parts are returned in a timely manner.
- performs water/dialysate sample collection and processing, and reviews, evaluates, and reports quality results per applicable policies and procedures.
- documents all daily, weekly, monthly repair and maintenance activity/repairs per applicable policies and/or procedures.
- oversees and updates project tracking or other company tracking/documentation systems as assigned.
Regulatory compliance:
- performs monthly technical cqi/qai duties. Analyzes, assembles, and assimilates information and data for the cqi/qai process and leads technical discussion, including reporting outcomes and creating and implementing improvement plans.
- collaborates with facility staff to ensure all regulatory and osha requirements are met.
- reviews water system documentation to verify compliance (i.e. readings are within parameters).
- performs daily, weekly, and monthly trend analysis on the water system, anticipating appropriate action to assure system functions as designed.
- identifies instances where company policy and procedures are not being met including escalation of issues to next level management.
Medical supply inventory:
- manages program’s medical supply inventory by managing par values, making sure program has the correct inventory to support the patient treatments, performing physical inventory counts and generating a physical inventory report.
Miscellaneous, operational and educational:
- must maintain water treatment equipment qualification by completing annual water training.
- supports clinical education by administering return demonstrations during annual water training.
- must maintain current required certifications.
- monitors and reviews patient care staff’s technique for testing water system, assuring tests and documentation meet policy and comply with manufacturer’s specifications for the devices and test equipment used.
- attends and successfully completes all technical training programs required by state/federal regulations and company policy. Refer to biomedical technician career pathway department operating guideline for full list of training requirements.
- transports equipment as needed.
- escalates issues to supervisor for resolution, as deemed necessary.
- acts as a mentor, role model and resource for technical staff by setting an example of appropriate behavior, work habits and attitudes towards patients, coworkers, and management.
- at supervisor’s discretion, assists technical staff with general tasks that require a better understanding of functions and provides mentorship and training to new technical staff.
- other related duties as assigned.
Physical demands and working conditions:
the physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- employees are required to take t